Haya Talha

Riyadh,Riyadh Region

Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Brings one year of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

year of professional experience

Work history

Receptionist

Asnani clinic

Riyadh, Saudi Arabia

12.2017 - 12.2018

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Answered and helped resolve enquiries from clients, vendors and general public.
Reduced waiting times through effective time and resource management.
Managed bookings using Booker software to schedule, cancel and re-arrange 8 appointments.
Screened and verified visitor IDs, maintaining security of personnel and office environment.
Kept reception area clean and neat to give visitors positive impression of the company.
Answered 15+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
Used clinic software system to generate invoices and process client payments.

Education

Bachelor of Science & Humanities in Alquwayiyah - English language

Shaqra University

Riyadh, Riyadh Region

/2010 - 05.2015

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Skills

Customer and client relations
Fast typing speed
Multitasking and prioritisation

Active listening
Office supply management
Microsoft Office Suite

Languages

Arabic

Native

English

Advanced

Timeline