Haya Talha
Riyadh,Riyadh Region
Summary
Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Brings one year of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work history
Receptionist
Asnani clinic
Riyadh, Saudi Arabia
12.2017 - 12.2018
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Reduced waiting times through effective time and resource management.
- Managed bookings using Booker software to schedule, cancel and re-arrange 8 appointments.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered 15+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Used clinic software system to generate invoices and process client payments.
Education
Bachelor of Science & Humanities in Alquwayiyah - English language
Shaqra University
Riyadh, Riyadh Region /2010 - 05.2015
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Skills
- Customer and client relations
- Fast typing speed
- Multitasking and prioritisation
- Active listening
- Office supply management
- Microsoft Office Suite
Languages
Arabic
Native
English
Advanced
Timeline
Receptionist
Asnani clinic
12.2017 - 12.2018
Bachelor of Science & Humanities in Alquwayiyah - English language
Shaqra University
/2010 - 05.2015
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