Excel
Hayat Haqawi
Academic Lecturer
Jazan
Summary
Proactive lecturer with 8+years of experience on teaching courses on undergraduate students. Prepared professional with Marketing Management knowledge in College lecturer positions. Skilled in preparing and delivering lectures, evaluating and grading student work and preparing course materials. Tech-savvy educator with in-depth understanding of Business Administration programs. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Vise Head of Business Administration Department
Jazan University
Jazan
01.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Applied effective time management techniques to meet tight deadlines.
- work on managing the department in cooperation with the head of the department
- serve as the chair of several committees, which include (the Academic Advising Committee, the Strategic Planning Committee, the Learning Outcomes Improvement Committee, the Employment Committee, and the Innovation and Entrepreneurship Committee...)
- In addition to performing many tasks such as organizing teaching schedules, supervising the progress of the educational process, and completing academic accreditation files.
- And on behalf of the head of the department in managing meetings and communicating with faculty members.
Academic / Teacher Demonstrative
Jazan university
Jazan
03.2015 - Current
- Delegation and Communication with novices' "Student" and engage them in more research projects in Business Department.
- Collaborate with the Students with department’s assignments and projects.
- Contributed with a group of students in cultivating barren area of the university’s campus.
- Conducted a detailed study “a book” with both theoretical and practical approaches in a study in General Management.
Financial / Bank Teller
Alrajhi Bank
Abha
04.2013 - 04.2014
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Assisted with training of new tellers on policies and procedures.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Main Organizer /Volunteer
Second Scientific Conference
Jazan
05.2012 - 06.2012
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Helped clients navigate social services system and access needed resources.
Education
MBA - Marketing Management
Southern Oregon University
Ashland, Oregon , US. 01.2017 - 03.2019
English Language - English Language And Literature
Intensive English Institute
Ashland, Oregon, Us. 10.2016 - 12.2016
BBA - Business Administration And Management
Jazan University
Jazan. Saudi Arabia 01.2009 - 03.2012
Skills
Business office administration
Masters of Business Administration (MBA)
Knowledge of business
Student needs assessment
Classroom lecturing
Learning Management Systems
Academic writing
Strong English language skills
Marketing proficiency
Software
Word
Power point
Timeline
Vise Head of Business Administration Department
Jazan University
01.2021 - Current
MBA - Marketing Management
Southern Oregon University
01.2017 - 03.2019
English Language - English Language And Literature
Intensive English Institute
10.2016 - 12.2016
Academic / Teacher Demonstrative
Jazan university
03.2015 - Current
Financial / Bank Teller
Alrajhi Bank
04.2013 - 04.2014
Main Organizer /Volunteer
Second Scientific Conference
05.2012 - 06.2012
BBA - Business Administration And Management
Jazan University
01.2009 - 03.2012