Hayat Husain Alzadjali
Muscat,Oman/Muscat
Summary
As a Business Administration graduate from Majan College, I bring a robust academic foundation coupled with proficiency in communication, empathy, and active listening skills. My experience extends into Data Analysis, Marketing Analytics, and E-commerce, equipping me with a comprehensive understanding of the digital business landscape. I am currently seeking a training program within [Industry] where I can leverage my skills and knowledge. Driven by passion and meticulous attention to detail, I am committed to continuous learning and thriving in a dynamic work environment.
Overview
2026
2026
years of professional experience
Work History
Administrative / General Clerk
Rawad Al Nahda Al Mutahida
Muscat
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Managed confidential information with discretion, upholding data protection standards.
- Processed expense claims and invoices, ensuring accurate financial records and timely payments.
- Provided support to human resources, assisting with recruitment processes and maintaining employee records.
Coordinator
Rawad Al Nahda Al Mutahida
Muscat
- Monitored staff performance and developed improvement plans.
- Facilitated communication between departments, streamlining workflow and enhancing team collaboration.
- Managed smooth operations and communicated timely updates to coordinate administrative activities.
Intern
Ahli Bank
Muscat
04.2025 - 05.2025
- Gained comprehensive knowledge of banking products and services, differentiating between conventional and Islamic banking principles.
- Developed expertise in various loan types, including personal, residential, and corporate lending.
- Acquired hands-on experience in the operations department, focusing on investment services and trigger-based account management.
- Managed retail and corporate accounts, ensuring high-quality customer service and operational efficiency.
- Streamlined loan management processes, contributing to improved client satisfaction and operational workflow.
Intern
National Bank of Oman
Muscat
07.2024 - 08.2024
- Acquired in-depth knowledge of banking products and services, distinguishing between conventional and Islamic banking practices.
- Developed proficiency in loan portfolio management, including personal, residential, and corporate lending solutions.
- Gained practical experience in investment services and account management with a focus on trigger-based operations.
- Successfully managed both retail and corporate banking accounts, delivering high standards of customer service and operational effectiveness.
- Implemented process improvements in loan management, enhancing client satisfaction and streamlining operational workflows.
Intern
Bank Muscat
Muscat
01.2024 - 02.2024
- Delivered exceptional customer service by attentively addressing client needs and fostering a welcoming environment.
- Served as a brand ambassador, promoting company values and ensuring a positive public image through direct customer interaction.
- Streamlined quick service operations, enhancing efficiency and customer satisfaction through effective communication and problem-solving.
- Managed personal banking relationships, providing financial guidance and support to clients while maintaining confidentiality and trust.
Intern
Global Industrial Services
Muscat
06.2023 - 07.2023
- Managed daily administrative operations, ensuring efficient handling of communication via phone and email.
- Organized and maintained employee files, upholding confidentiality and systematic record-keeping.
- Contributed to achieving organizational goals by effectively utilizing human and other resources.
- Coordinated planning and organization tasks to streamline departmental processes.
- Played a key role in the recruitment process, aligning talent acquisition with organizational needs.
- Provided direction to team members, fostering a collaborative and goal-oriented work environment.
- Implemented control measures to monitor and maintain quality of administrative functions.
Education
Bachelors - Business Administration, General pathway
Majan College
Muscat, Oman12-2024
High school certificate - with honors
Zubaida Umm Al Amin School
Skills
- Data Analysis
- Supply Chain Management
- Customer Relationship Management (CRM)
- Analytics
- Management Marketing
- Human Resource Information Systems (HRIS)
- E-commerce
- Critical Thinking
- Active Listening
- Ability to Focus
- Attention to Detail
- Organizational Skill
- Problem-Solving
- Leadership
- Time Management
- Personal Skills
LANGUAGES
English
Arabic
Balushi
Hindi (Urdu)
EXTRA-CURRICULAR ACTIVITIES
LEADERSHIP ROLES COLLEGE
JAN 2022 - DEC 2022
• Led in the 2022 National Day
party and was a leading
organizer in the 2022 job fair
within the college.
VOLUNTEERISM COMMUNITY
JAN 2022 - DEC 2022
• Participated in volunteering by
entrepreneurial initiatives, and
my commitment to giving back
to the community.
Timeline
Intern
Ahli Bank
04.2025 - 05.2025
Intern
National Bank of Oman
07.2024 - 08.2024
Intern
Bank Muscat
01.2024 - 02.2024
Intern
Global Industrial Services
06.2023 - 07.2023
Administrative / General Clerk
Rawad Al Nahda Al Mutahida
Coordinator
Rawad Al Nahda Al Mutahida
Bachelors - Business Administration, General pathway
Majan College
High school certificate - with honors
Zubaida Umm Al Amin School