Summary
Overview
Work History
Education
Skills
Certification
Training
Linkedinprofile
Languages
Timeline
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Haytham Abouzied

Haytham Abouzied

Riyadh

Summary

Seeking a position in a dynamic organization where I can launch my career and work towards building a strong skill set. A hard working individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Wholesale (eSIM, Interconnect & Roaming) Specialist

STC
11.2014
  • Analysis Interconnect Wholesale (Business and Finance) requirements, study feasibility, mapped it into technical specifications, design solution, E2E implementation, and BAT it with the requestor (Ex).
  • New service, integration, invoice validation, rate plan...
  • Design solution for Wholesale Roaming requests to handle E2E roaming rating/billing cycle starting from Sales agreement (National & International) across with the clearinghouse (TAP IN/OUT, clearinghouse reading Validation, special periodically agreements calculation, payment, and collection).
  • Second line of support for Wholesale Interconnect/Roaming production issues.
  • Solution Architect designs for eSIM solutions, projects, requests, and onboarding new tenants for (Consumer & M2M).
  • Profile generation for national operators (consumer) and cars/meters (M2M).
  • Planning and participating in eSIM key ceremony for any required changes in eSIM platform.
  • Leading and managing all SAS-UP/SAS-SM controls across STC's different sectors to pass GSMA-SAS eSIM (dry and wet) audit, which permits STC to provide eSIM services to all OLOs and EUMs in the kingdom.
  • Leading and managing DR project (disaster recovery) site for full eSIM solution (infra, network, firewalls, application, database, HSM, and KMS).
  • Control all GSMA SAS security controls across all STC departments.
  • Vendor management (Waterfall and Agile methodology).

Interconnect Billing System Team Leader

GizaArabia
07.2008 - 11.2014
  • Data Gathering from STC wholesale business team.
  • Full Implementation of Wholesale Interconnect Billing System (CSG Product) in STC with different agreement types.
  • Complete full testing cycle (unit, stress, and performance test) for interconnect billing system.
  • Design and implement integration between the Interconnect system and other systems (Mediation, DWH, and RA & routing module).
  • Design workflow and integration methodology between interconnect and ERP (Finance) system.
  • Design and implement frequent business requests (reports, new services, new switch).
  • Interface with vendor (CSG) for required CRs and assist provided solutions.
  • Support activities (daily tickets from Business & Finance).
  • Ensure end-user satisfaction and new requirements are met in a timely manner, within the cost projections, and with quality.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.

System Analyst (Applications support Team)

04.2007 - 07.2008
  • BSCS Billing System (Rating & Roaming) - Check mediation traffic. - Operate the Rating Chain on BSCS iX, in addition to rejected files recycling. - Handle Roaming Files (TAP IN, TAP OUT, and RAP). - Configure services, tariffs, and rate. - Traffic analysis.
  • BSCS Billing System (Billing & Payment) - Bill Cycle activities. - Design bill cycle plan. Generate commercial bills. - Healthy checks on generated bills, and dropped customers. - Required analysis to ensure the succession of the billing process. - SPOC of bill cycle from support team. - Handle printing process with Xerox (printing company). - Working on stream serve (Printing Engine that generates invoice PDF). - Handle payment cycle to ensure that payment (bank, Visa, or cash) is reflected in the system successfully.

OSS Engineer (Operation System Support)

Telecom Egypt
02.2005 - 04.2007
  • Interconnect Billing System (CSG)
  • Tracing CDRs, which are coming from mediation, and making sure that all of them are rated successfully, and fixing any errors or unrated CDRs.
  • Generate settlements monthly.
  • Generate any reports required by Business (Using CSG Modules or Discoverer).
  • Define any new agreements (enhanced and direct) between Telecom Egypt and any other countries with their rates and specifications.
  • Develop tools to match incoming rating sheets with system input sheet format.
  • Analysis for any new requirements from client (TE).
  • Test performance of ITU system in cut-over phase.
  • Geneva (IRB 4.2.2)
  • Implement GENEVA Environments on (Development, Testing, and Production) servers.
  • Update GENEVA versions.
  • Support the development team for any configurations or errors related to GENEVA.

Education

B.Sc. of Engineering - Computers and Systems Department

Ain Shams University
01.2004

Skills

  • Microsoft Certified Professional
  • Oracle (PL/SQL)
  • Unix/Linux
  • Python
  • TM Forum (Foundation)
  • TM Forum (etom)
  • TM Forum (sid)
  • DevOps

Certification

  • Microsoft Certified Professional (SQL SERVER), 12/2004
  • Oracle Certified Association(PL/SQL), 12/2005
  • TM Forum ( foundation, etom & sid ), 07/2017
  • RPA UiPATH advanced development certificate, 03/2019

Training

  • Oracle (SQL, PL/SQL), 02/2004
  • Interconnect Course presented by the vendor CSG (ICT V7), 07/2005
  • Financial Manger (1.5) Training by the vendor CSG (ICT V7), 09/2009
  • HPUX UNIX Course, 10/2005
  • GENEVA (IRB 4.2.2) Training presented by the vendor CONVERGYS, 02/2006
  • Database Administration Fundamentals, 06/2006
  • Stream Serve Training presented by the vendor, 12/2007
  • Sun Solaris 10 Unix essential, 03/2008
  • Sun Solaris 10 Unix advanced Shell Scripting, 04/2008
  • TM Forum (Foundation, etom & sid), 07/2017
  • DevOps, 10/2018
  • UiPATH (development foundation), 03/2019
  • UiPATH (Orchestrator), 03/2019
  • UiPATH (advanced development), 03/2019

Linkedinprofile

https://www.linkedin.com/in/haytham-abozaid-a82885b/

Languages

Arabic
First Language
English
Proficient (C2)
C2

Timeline

IT Wholesale (eSIM, Interconnect & Roaming) Specialist

STC
11.2014

Interconnect Billing System Team Leader

GizaArabia
07.2008 - 11.2014

System Analyst (Applications support Team)

04.2007 - 07.2008

OSS Engineer (Operation System Support)

Telecom Egypt
02.2005 - 04.2007

B.Sc. of Engineering - Computers and Systems Department

Ain Shams University

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Haytham Abouzied