HAYTHEM BEN SALEM
Riyadh,SAUDI ARABIA
Summary
Skilled Senior Client Advisor bringing history of delivering outstanding client support and fostering long-term relationships. Excel at understanding client needs, providing tailored solutions, and driving customer satisfaction. Increased client retention rates and improved service delivery through innovative problem-solving and clear communication.
Overview
9
9
years of professional experience
Work history
Senior Client Advisor
Teleperformance Tunisia (Bouygues Group)
2019.11 - 2026.04
- Managed customer accounts and handled client inquiries professionally.
- Maintained accurate client records and administrative documentation.
- Resolved customer issues while ensuring high satisfaction levels.
Chef de Partie
Al Wahej Restaurant by Alain Ducasse
2017.04 - 2019.09
- Prepared and supervised high-quality dishes in a professional kitchen environment.
- Maintained hygiene, food safety, and kitchen organization standards.
- Collaborated with kitchen staff to ensure efficient daily operations.
Education
Brevet de Technicien Supérieur (BTS) - Hospitality & Cuisine
Institut Maghrebine Managmenet And Hospitality
Riyadh, Saudi ArabiaSkills
- Customer Service
- Hospitality Operations
- Administrative Support
- Communication Skills
- Teamwork
- Time Management
- Microsoft Office
- Reception Handling
LANGUAGES
Arabic: Fluent
Fluent
French: Fluent
Fluent
English: Intermediate
Upper intermediate
Timeline
Senior Client Advisor
Teleperformance Tunisia (Bouygues Group)
2019.11 - 2026.04
Chef de Partie
Al Wahej Restaurant by Alain Ducasse
2017.04 - 2019.09
Brevet de Technicien Supérieur (BTS) - Hospitality & Cuisine
Institut Maghrebine Managmenet And Hospitality