Hazem Osama

Reviewed prescriptions for accuracy, dosage, and potential drug interactions to ensure patient safety.

• Dispensed prescription and over-the-counter medications accurately in compliance with legal and professional standards.
• Provided patient counseling on medication use, dosage schedules, side effects, and adherence.
• Delivered pharmaceutical care services and supported optimal therapeutic outcomes.
• Educated patients on proper dosage, administration and side effects of prescribed medication.
• Monitored and managed drug inventory, ensuring proper storage conditions and expiry control.
• Maintained accurate records of prescriptions and transactions using pharmacy management systems.
• Collaborated with physicians and healthcare professionals to resolve medication-related issues.
• Ensured compliance with healthcare regulations and pharmacy policies.
• Processed insurance claims and payments to enhance customer satisfaction.
• Conducted health awareness and patient education initiatives to promote medication adherence.
• Built strong relationships with customers to enhance trust and loyalty.
• Managed pharmaceutical stock levels, placed orders, and organised inventory to maintain pharmacy efficiency.
• Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
• Enforced adherence to government and organisational rules and regulations.
• Maximised usage of company's automated centralised dispensing solutions for streamlined operations.
• Maximised usage of company's automated centralised dispensing solutions for streamlined operations.