Overview
Work history
Education
Skills
Languages
Timeline
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Hazem Salem Alrehaili

Medina,Saudi Arabia

Overview

11
11
years of professional experience
2010
2010
years of post-secondary education

Work history

Receptionist

Shifa Taibah
Medina, Medina Region
12.2023 - Current
  • Resolved customer complaints professionally leading to higher retention rates.
  • Coordinated with team members for smooth shift transitions.
  • Greeted each customer warmly, creating a friendly shopping environment.

Coordinator

Emdadat tawaneya company
Jeddah
07.2019 - 07.2022
  • I worked at Saudi Airline(Saudia city compound) as a coordinator in leasing and contract department.
  • I Receive previews of contract assignments for new residents and Review the papers and make sure they meet all the requirements.
  • Contact the resident to attend and give him his IBAN information to pay the rent and insurance.
  • I prepare the list of the residents that are required to collect rents from after receiving their information from the billing department by adding the mobile numbers, the number of each customer in the system, the previous dues they owe, if any, and all other data in order to communicate with the residents and notify them of the due rent.

Receptionist

Saudi German Hospital
Medina
03.2014 - 04.2016
  • Company Overview: JCI Accredited Hospital
  • Kept reception area clean and neat to give visitors a positive impression of the Hospital.
  • Answered and helped resolve enquiries from patients.
  • Answered questions about Hospital policies and concerns politely and professionally, supporting positive customer experiences.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Screened and verified patients IDs, maintaining security of personnel and office environment.
  • Reduced waiting times through effective time and resource management.
  • Performed accurate cash counts from duty start until finish.
  • JCI Accredited Hospital

Education

High school diploma -

Al-Rayan private school
Medina, Medina Region

Graduation Certificate - English for Academic Purposes

ACADIA UNIVERSITY
01.2012 - 04.2012

Skills

  • Complaint handling
  • Account management
  • Money management
  • Flexible
  • Organisation and efficiency
  • Customer service
  • Active listening

Languages

Arabic
English

Timeline

Receptionist

Shifa Taibah
12.2023 - Current

Coordinator

Emdadat tawaneya company
07.2019 - 07.2022

Receptionist

Saudi German Hospital
03.2014 - 04.2016

Graduation Certificate - English for Academic Purposes

ACADIA UNIVERSITY
01.2012 - 04.2012

High school diploma -

Al-Rayan private school

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Hazem Salem Alrehaili