Overview
Work history
Education
Skills
Personal Information
Timeline
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Hazem Salem Alrehaili

Medina,Saudi Arabia

Overview

12
12
years of professional experience

Work history

Receptionist

Anwar al-madinah movenpick hotel
Medina, Medina Region
09.2013 - 11.2013
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.

Receptionist

Saudi German Hospital
Medina
03.2014 - 04.2016
  • Company Overview: JCI Accredited Hospital
  • JCI Accredited Hospital

General observer

Zahran holding company
Jeddah
11.2017 - 07.2019

Coordinator

Emdadat tawaneya company
Jeddah
07.2019 - 07.2022
  • I worked at Saudi Airline(Saudia city compound) as a coordinator in leasing and contract department.
  • I Receive previews of contract assignments for new residents and Review the papers and make sure they meet all the requirements.
  • Contact the resident to attend and give him his IBAN information to pay the rent and insurance.
  • I prepare the list of the residents that are required to collect rents from after receiving their information from the billing department by adding the mobile numbers, the number of each customer in the system, the previous dues they owe, if any, and all other data in order to communicate with the residents and notify them of the due rent.
  • Company Overview: JCI Accredited Hospital

Receptionist

Shifa Taibah clinic
Medina, Medina Region
12.2023 - 08.2025
  • Resolved customer complaints professionally leading to higher retention rates.
  • Coordinated with team members for smooth shift transitions.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Kept reception area clean and neat to give visitors a positive impression of the Hospital.
  • Answered and helped resolve enquiries from patients.
  • Answered questions about Hospital policies and concerns politely and professionally, supporting positive customer experiences.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Screened and verified patients IDs, maintaining security of personnel and office environment.
  • Performed accurate cash counts from duty start until finish.

Education

Graduation Certificate - English for Academic Purposes

ACADIA UNIVERSITY
01.2012 - 04.2012

High school diploma - undefined

Al-Rayan private school
Medina, Medina Region

Diploma - Banks and Insurance

King Abdulaziz University

Skills

  • Complaint handling
  • Account management
  • Money management
  • Flexible
  • Organisation and efficiency
  • Customer service
  • Active listening

Personal Information


  • Date of birth: 29-12-1991
  • Nationality: Saudi

Timeline

Receptionist

Shifa Taibah clinic
12.2023 - 08.2025

Coordinator

Emdadat tawaneya company
07.2019 - 07.2022

General observer

Zahran holding company
11.2017 - 07.2019

Receptionist

Saudi German Hospital
03.2014 - 04.2016

Receptionist

Anwar al-madinah movenpick hotel
09.2013 - 11.2013

Graduation Certificate - English for Academic Purposes

ACADIA UNIVERSITY
01.2012 - 04.2012

High school diploma - undefined

Al-Rayan private school

Diploma - Banks and Insurance

King Abdulaziz University

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Hazem Salem Alrehaili