Mohammed Al Hazmi
IT Director
Makkah,02
Summary
Over14 Years of experience leading design, development, and high-performance solutions. Skilled in building great teams and aligning their efforts with organizational goals. Strong skills in technical writing, policy creation and business process development.
Overview
2
2
Languages
7
7
Certificates
Work History
IT Dierctor
Al Balad Al Ameen Co.
Makkah, MAkkah
2011 - Current
- Developed team communications and information for meetings.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours; night, weekend, and holiday shifts.
- Handled day-to-day running of IT Department, ensuring high levels of productivity and progression.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked closely with CEO to maintain optimum levels of communication to effectively and efficiently complete projects.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Drove operational improvements which resulted in savings and improved profit margins.
- Carried out day-day-day duties accurately and efficiently.
IT System Administrator
Al Balad Al AMeen Co.
Makkah, Makkah
2011 - 2014
- Established network specifications and analyzed workflow, access, information and security requirements.
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
- Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
- Standardized job tasks and trained junior team members on industry best practices and standards.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Drove continuous improvement of IT governance processes.
- Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Worked with users to determine areas of technology in need of improved usability.
Support Analyst
Abdul Latif Jameel (ALJ)
Makkah, Makkah
2008 - 2011
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
- Supported users with software, hardware and network issues.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Performed remote support tasks for mobile devices such as smartphones and tablets.
- Created user accounts and managed access control.
- Monitored helpdesk and responded to incoming tickets to address support needs.
- Answered customer support inquiries via specialized ticket tracking platforms.
LCC Engineer
BT Applied Technology
Makkah, Makkah
2007 - 2008
Education
Bachelor of Science - Computer Science
King Abdul Aziz University
JeddahSkills
Team Leader
Accomplishments
During my work in ABAM we have managed to build a system for managing urban development areas it was named Urban Development Mangan System (UDMS) this System has been licensed for the company and we implemented UDMS in more tow companies, it has been used for more than 6 years now, here are some of the key features in UDMS:
• Lands Evaluations
• Task management
• Print Custom forms
• Access rights
• Send System Notifications (Emails, SMS)
• Custom Reports
• Print cheques
• Auto Updates
Certification
Speech and Presentation Skills
Timeline
IT Dierctor
Al Balad Al Ameen Co.
2011 - Current
IT System Administrator
Al Balad Al AMeen Co.
2011 - 2014
Support Analyst
Abdul Latif Jameel (ALJ)
2008 - 2011
LCC Engineer
BT Applied Technology
2007 - 2008
Bachelor of Science - Computer Science
King Abdul Aziz University
Speech and Presentation Skills
A+ Certificate
TOEFL Preparation Course
GIS Desktop I
GIS Desktop II
ArcGIS III Performing Analysis
GIS Building Geodatabases V10.1
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