Heba Abulreesh

Ambitious, career-focused job seeker, anxious to obtain an entry-level CRM Specialist position to help launch career while achieving company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Journalism Skills, Hand by Hand Center for Training and Consultation, Makkah, Saudi Arabia

• An appreciation certificate for the Participation in the Arrangement of the First Media Conference in the University of Umm Al-Qura, June 2010.
• An appreciation certificate for the Administrative Supervision during the Academic Advising Period in the media department in the University of Umm Al-Qura, February 2011.
• A comprehensive scholarship from King Abdullah's Scholarship Program, April 2011.

• Wrote a thesis for the requirement of the master of Marketing Management at La Trobe University

The research is under the title of “Customer Value Co-creation in a Social Media Platform: A resource integration perspective” and is centered around customers as individuals. In more depth, this research aims to discover how customers offer and combine their resource offerings (social-e.g. family relationships; cultural-e.g. history; and physical-e.g. personal energy) with those of other customers on a social media platform (i.e. Twitter). It seeks to capture and articulate the way in which the above basic resources are combined to form higher-order resources through customer interactions on Twitter.

• Graduate Thesis Research for the requirement of the bachelor's degree in planning a program for public relations focusing on developing the holy city of Mecca).