Heba AL-Sheikh
Jeddah,saudi Arabia
Summary
Accomplished HR Professional experienced in utilising recruitment tools, conducting compensation analysis, and leveraging workforce analytics. Achieved organisational compliance and enhanced policy development through effective KPI tracking and project management. Seasoned Supervisor demonstrated success in team leadership, operational improvements, and fostering high morale, resulting in streamlined workflows and improved customer satisfaction.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Supervisor, HR Specialist,
Chronic Care Specialize
Jeddah
2016.06 - 2019.04
- Executed recruitment drives to attract top-tier talent into the organisation.
- Administered payroll duties for timely and accurate salary disbursement.
- Prepared relevant HR reports for senior management team.
- Assisted in the development of company policies to ensure legal compliance.
- Provided support for employee onboarding and training procedures.
- Arranged training sessions for staff, contributing to professional development initiatives.
- Facilitated open communication channels, improving employee satisfaction.
- Communicated HR updates to staff, keeping employees operating under a consistent framework across organisation.
- Conducted confidential exit interviews to identify areas of improvement.
- Provided constructive feedback to staff for improved performance levels.
- Maintained privacy of sensitive information by adhering to data protection regulations diligently.
- Organised team resources to streamline project timelines.
- Resolved customer complaints promptly, resulting in increased customer satisfaction rates.
Education
Master of Risk - RISK
Midocean University
Jeddah, Mecca Region 2024.02 - 2025.09
Bachelor's Degree - Project Management
Midocean University
Jeddah, Mecca Region 2020.01 - 2024.01
Diploma - HR
King Saud University
Jeddah, Mecca Region 2021.01 - 2021.12
Skills
- Recruitment tools usage
- Compensation analysis
- Workforce analytics
- Regulatory compliance knowledge
- KPI tracking
- Policy development
- Project management
- Employee engagement
- Problem-solving
- Effective delegating
- Cross-functional teamwork
- Teamwork and collaboration
- Team building
- Communication skills
- Collaborative skills
- Leadership
Languages
English
Intermediate (B1)
Arabic
Native
Timeline
Master of Risk - RISK
Midocean University
2024.02 - 2025.09
Diploma - HR
King Saud University
2021.01 - 2021.12
Bachelor's Degree - Project Management
Midocean University
2020.01 - 2024.01
Supervisor, HR Specialist,
Chronic Care Specialize
2016.06 - 2019.04