Heba Aljamal
Riyadh,Riyadh Region
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Executive Assistant
Ezdihar Medical Co
Riyadh, Riyadh Region
03.2023 - Current
- Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
- Organized and coordinated manager conferences involving up to [7] attendees.
- Scheduled Board of Directors meetings, assisting with meeting materials, resources and agendas.
- Answered phones and took messages or routed calls to correct people.
- Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
- Managed petty cash reimbursements and reconciliation.
- Collaborated with admin teams, human resources and finance department on special projects.
- Approved travel expenses and reimbursement requests submitted by employees.
- Opened, sorted and distributed incoming mail, emails and faxes.
- Made travel arrangements and booked accommodation for executives.
- Facilitated smooth communication between CEO and members of staff.
Logistics Coordinator
Entisar Trading Co.
Riyadh, Riyadh Region
04.2021 - 03.2023
- Facilitated smooth shipping processes, preparing dispatch export documentation to customs requirements.
- Liaised with customers to provide order updates and confirm delivery dates and requirements.
- Managed import consignments through approved clearing agents.
- Communicated with carriers, shipping lines and external haulage contractors.
- Completed shipment documentation to company standards.
- Logged and communicated shipment data to suppliers, manufacturing and sales teams.
Executive Secretary
Dar Albariz Group
Riyadh, Riyadh Region
10.2020 - 04.2021
- Optimized organizational efficiencies by providing effective meeting support, including notice of meetings, agenda preparation, minute taking,
- Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
- Collaborated with admin teams, human resources and finance department on special projects.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Answered phones and took messages or routed calls to correct people.
- Managed petty cash reimbursements and reconciliation.
Personal Assistant
Medical Care Pioneers
Riyadh, Riyadh Region
04.2020 - 10.2020
- Prepared meeting rooms and event spaces to achieve successful client engagements.
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
- Created engaging presentations, spreadsheets and reports.
- Collaborated with admin teams, human resources and finance department on special projects.
- Copied, scanned and faxed documents to assigned recipients.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Managed events, booked venue and sent invitations to guests.
- Researched topics to compile summary or exhaustive data for different uses.
- Drafted and submitted reports to manager.
- Documented data and stored important records on database.
Content Writer
AlSaif Gallery
Riyadh, Riyadh Region
12.2019 - 04.2020
- Scheduled content releases to meet required deadlines.
- Collaborated with writing team and content manager to develop strategic content.
- Distinguished needs of customers and customized content to address gaps.
- Conducted research on assigned topics, generating comprehensive, factual content.
- Interpreted brand guidelines to create copy to exact briefs.
Data Entry Operator
Arthur D. Little
Riyadh, Riyadh Region
01.2018 - 12.2019
- Wrote reports and correspondence from dictation and handwritten notes.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Gathered data to create Excel spreadsheets for budget and inventory management.
- Supported executive leadership and office staff by managing operational workflow.
- Photocopied, scanned and printed relevant data for manager.
- Generated weekly and monthly reports for managers.
- Address enquiries by phone or email regarding data information.
- Enhanced productivity by coordinating itineraries and scheduling appointments.
- Received and screened high-volume internal and external communications, calls and email.
Education
Bachelor of Arts - English Language and Literature
Arab Open University
Riyadh, Riyadh Region 04.2015 - 02.2020
Skills
- Business administration
- Mail management
- Meticulous attention to detail
- Proofreading and editing
- Financial services
- Mail handling
- Conflict management
- Business writing
- Dedicated team player
- Fast typing speed
- Expense reporting
- Inbox management
- Appointment setting
- Accurate data entry
- Efficient under pressure
- Proper phone etiquette
- Incoming and outgoing mail management
- Travel coordination
Languages
English
Advanced
Certification
- Certified [Logistics Coordinator], [Entisar Trading Co.] - Apr 2021 - Mar 2023
Timeline
Executive Assistant
Ezdihar Medical Co
03.2023 - Current
Logistics Coordinator
Entisar Trading Co.
04.2021 - 03.2023
Executive Secretary
Dar Albariz Group
10.2020 - 04.2021
Personal Assistant
Medical Care Pioneers
04.2020 - 10.2020
Content Writer
AlSaif Gallery
12.2019 - 04.2020
Data Entry Operator
Arthur D. Little
01.2018 - 12.2019
Bachelor of Arts - English Language and Literature
Arab Open University
04.2015 - 02.2020
Similar Profiles
Ahmad Al-HamareshaAhmad Al-Hamaresha
Electromechanical Design Manager at Horizons Contracting, MUVI Cinemas, EzdiharElectromechanical Design Manager at Horizons Contracting, MUVI Cinemas, Ezdihar
Melcah Jade BaylonMelcah Jade Baylon
ESL Teacher at Al Ezdihar Principle InstituteESL Teacher at Al Ezdihar Principle Institute
Ameera AlZhraniAmeera AlZhrani
HR Projects Manager at Ezdihar HoldingHR Projects Manager at Ezdihar Holding