Heba Binhusain

• Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
• Maintained effective staff and resource utilization rates to balance financial and operational obligations.
• Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.
• Led operational oversight and budgetary supervision
• Led strategic and business initiatives to successfully grow in nutrition health care
• Oversaw lstaff recruitment and development initiatives to keep workforce skilled and effective.
• Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
• Drove implementation of new expansion and adapt to operational changes.
• Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.

Additional achievements:

• · Training Clinical Nutrition College – King Saud bin Abdul-Aziz for health science students.
• Implement Centralization – decentralization management within the department.
• Shifted nutrition process of care to be focused on malnutrition and at nutrition high risk
• Implement new Dietitian Competency form.
• Integrated nutrition care with nursing department on daily basses
• Implement new departmental policies and procedure.
• Started new team for Nutrition Educational Events
• Started new team for Nutrition Research
• Recommended and applied Nutrition formula Committee, MNGHA Central Region with the collaboration of Operation and Medical Department – MNGHA Central Region.
• succeed in adding supervisory level within the department.
• collaborated with the college of Clinical Nutrition- KSAU for research publications and nutrition studies

2017: Acting chief of clinical nutrition services

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Used Microsoft Word and other software tools to create documents and other communications.
• Developed team communications and information for meetings.
• Supervised work of contracted employees to keep on task for timely completion.
• Developed and maintained courteous and effective working relationships.

Acting chief duties and responsibilities:

1- Organizing and ensuring that work flow is operating properly within standards.

2- Solving issues and problems related to staff and patient care.

3- Updating and reviewing Departmental policy and procedures (DPP),

4- Adding and Processing additional DPP’s for Neonatal ICU and Nutrition services and other for surgical Nutrition care.

5- Writing memos to other departments related to patient care and safety.

6- Writing memos to stakeholders for development and improving nutrition services.

7- Evaluating staff performance, interviewing new candidates, processing hiring of new employees

8- Conduct meetings with staff as monthly biases or other quality related subjects.

9- Attending meetings with middle management for planning and organizing daily work activities and defining needed demands for the departments.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Resolved problems, improved operations and provided exceptional service.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Participated in team-building activities to enhance working relationships.
• 2014 member committee IT team: attending meetings with IT professions trained on EMR system and trained departments’ employees.
• Leaded team of Quality improvement committee within the Department as following:

· Work process monitoring related to patient safety

· Clinical nutrition care auditing

· Observing work process, errors, issues Supervises daily work activities of subordinates

· Supervises daily work activities of staff, establishes schedules, checks work in progress and upon completion to ensure that it meets established standards.

· Assists with scheduling of staff. Assigns work to staff as needed to meet changing requirement.

· Evaluate performance of staff. Counsels staff to improve performance and recommends disciplinary actions.

· Ensure that all equipment and materials are available as needed.

· Determines training needs

· Follows all hospital related policies and procedures and JCIA recommendations and standards.

· Recognized by the quality & patient safety department NGHA for the contribution and support in the JCIA 3rd accreditation survey at KAMC from 6th -10th of March 2016

• Developed nutrition plans addressing individual patient diabetes and food allergies.
• Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
• Assisted patients clients with mean plan development, addressing individualized dietary requirements.
• Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
• Covered Diabetic Dietitian Clinic. Implement Carbohydrate counting Clinic.
• Trained more than 200 patients on Carbohydrate counting for Pump therapy and MDI treatment. (both for Pediatric and adult patients).
• Covered Diabetic and GDM for In-patients.
• Trained Interns –employees – Employees on Carbohydrate counting

A member, Educational materials committee

· Developed a booklet for the diabetic diet.

· Developed a booklet for the carbohydrate counting diet.

· Worked on gluten free diet for the celiac disease patient.

· Reviewed 30 educational materials for publishing.

Dec. 2012: Leader, Educational material committee

· Planning and scoping and analyzing

· Training and developing the member's skills in applying new educational materials.

· Publishing new educational materials for in and out patients.

· Applying media to the use of educating the patient.

- Published 30 educational materials for inpatients and out-patients

• Developed nutrition plans addressing individual patient diabetes and food allergies.
• Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
• Assisted patients clients with mean plan development, addressing individualized dietary requirements.
• Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
• Planned nutritious meal options for individuals with various health needs for diabetic, obesity, cardiac, ICU, pediatric
• Spoke with pregnant women about nutritional needs and benefits of breastfeeding.
• Carried out day-day-day duties accurately and efficiently.
• Used coordination and planning skills to achieve results according to schedule.