Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Custom
Certification
Languages
Affiliations
Timeline
Generic

Heba Mashhour

Saudi Arabia ,jeddah

Summary

Dynamic professional with a proactive approach and extensive expertise in event coordination, stakeholder engagement, and time management. Demonstrates leadership excellence through efficient delegation and team motivation, fostering strong relationship-building and strategic thinking. Adept in database management, critical evaluation, technical reporting, and HR policies understanding. Committed to continuous improvement through creative thinking and team member training.

Experienced Senior Supervisor with knack for boosting team productivity and morale. Skilled in streamlining operations and implementing strategic improvements. Recognised for driving efficiency and fostering collaborative work environment.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Senior supervisor talent acquisition

ACWAPOWER
Jeddah, Mecca Region
07.2021 - Current
  • Initiated diversity recruitment plans, enhancing workplace inclusivity.
  • Reduced time-to-hire with introduction of innovative sourcing techniques.
  • Concurred with department managers to forecast future hiring needs and requirements.
  • Informed candidates about interview results and made job offers to successful interviewees.
  • Provided strategic direction for human resources management team.
  • Devised effective retention strategies to reduce staff turnover rates.
  • Improved overall recruitment success by developing comprehensive candidate screening process.
  • Recruited, hired and trained new employees to optimise profitability.
  • Provided guidelines and interviewing techniques to hiring managers to streamline process.
  • Used staff survey findings to implement enhanced working conditions and practices.
  • Implemented a new applicant tracking system to streamline hiring process.
  • Analyzed market data to create competitive compensation and benefits packages.

Recruitment specialist

Muheel Utility Co.
Jeddah
02.2019 - 05.2021
  • Used sales and marketing techniques to attract business from client companies.
  • Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Implemented diversity hiring initiatives, promoting an inclusive workforce environment.
  • Requested and contacted candidate references to help hire right people for jobs.
  • Built positive relationships with recruiters to source external job candidates.
  • Interviewed, assessed and matched prospective applicants with vacancies at client companies.
  • Coached candidates through interview process to secure top roles.
  • Conducted initial interviews with prospective employees, ensuring alignment with company values.
  • Developed strong relationships with hiring managers to understand their recruiting needs.
  • Coordinated job postings on various platforms resulting in a wider reach of potential candidates.

HR Generalist

BY Teach CO
Jeddah, jeddah
01.2019 - 06.2019
  • Coordinated reference and background checks for compliance with right-to-work guidelines.
  • Organised wellness initiatives; boosted overall staff morale significantly.
  • Advised on contract and salary obligations to meet business and employee requirements.
  • Led payroll teams in verifying prompt, accurate staff and freelancer payments.
  • Implemented improved staff development initiatives for maximised employee retention.
  • Conducted exit interviews, improved retention rates.
  • Implemented effective HR policies by liaising with all department heads.
  • Maintained close relationship with trade union representatives; facilitated peaceful resolution of conflicts when they arose.
  • Collaborated closely with payroll team for accurate remuneration processing.
  • Interviewed and hired staff fitting job and team requirements.
  • Provided one-to-one coaching sessions to identify relevant training opportunities.

HR Assistance Manager

UCA United CO
Jeddah, Jeddah
01.2013 - 01.2019
  • Facilitated staff training, resulting in better customer service.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Secured new business opportunities with successful networking events.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Represented organisations at seminars, conferences and business events.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Coordinated cross-departmental collaboration for improved workflow.
  • Created digital file classification system for company-wide use.
  • Liaised with suppliers to ensure timely deliveries.
  • Fostered a positive work environment with regular team-building activities.
  • Planned revenue generation strategies designed for growth.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Delivered high-quality products to increase customer satisfaction.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Prevented cross-contamination by sanitising utensils and surfaces.
  • Reviewed customer history to recommend appropriate products and services.

Administrator

Bupa
jeddah, Jeddah
07.2013 - 08.2015

Education

Bachelor's degree - Human Recourse

KAU
Jeddah
02.2014 - 03.2019

Skills

  • Proactive approach
  • Event coordination
  • Stakeholder engagement
  • Time management expertise
  • Leadership excellence
  • Delegation efficiency
  • Relationship-building
  • Database management
  • Critical evaluation
  • Technical reporting
  • Team motivation
  • Strategic thinking
  • HR policies understanding
  • Team member training
  • Creative thinking

Accomplishments

i have awards from NOMAC as i achieve early mobilization 100% for Jubail plant

Personal Information

Custom

Jeddah

Certification

Certified Recruitment Specialist (CRS)
• Certified Talent Acquisition Professional (CTAP)
• Professional in Human Resources (PHR)
• Associate Professional in Human Resources (PHR)
• Certified Human Resources Manager (CHRM)
• LinkedIn Recruiter Certification
• Certified Interviewing Professional (CIP)


Languages

English
Proficient (C2)
French
Intermediate
Arabic
Native

Affiliations

  • • Member of local biking community — promoting teamwork and healthy lifestyle.

Timeline

Senior supervisor talent acquisition

ACWAPOWER
07.2021 - Current

Recruitment specialist

Muheel Utility Co.
02.2019 - 05.2021

HR Generalist

BY Teach CO
01.2019 - 06.2019

Bachelor's degree - Human Recourse

KAU
02.2014 - 03.2019

Administrator

Bupa
07.2013 - 08.2015

HR Assistance Manager

UCA United CO
01.2013 - 01.2019

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Heba Mashhour