Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

HEBA MUSTAFA ALMALI

Summary


seeking a position where I can gain valuable experience, develop my skills, ensure a stable and secure life and contribute to the growth of the workplace . I possess a solid foundation of knowledge across various fields

Overview

2026
2026
years of professional experience
1
1
Certification

Work history

Intern

Technical College
- 05.2025

Assistant manager

Ahmed Suleiman company

Seller

Alshaya International Company
- 05.2025

Supervisor trainer

Ali Reda Foodstuff Company
- 05.2025
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Improved team efficiency by implementing new scheduling practices.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Conducted performance appraisals with employees for career development discussions.

senior swing manger in MCDONALDS

McDonald's
Jeddah, Mecca Region
11.2020 - Current
  • Scheduled employee shifts ensuring optimal staffing at all times.
  • Fostered a positive work environment for enhanced staff morale.
  • Contributed towards revenue growth by upselling menu items tactfully.
  • Ensured cleanliness standards, resulting in a hygienic workspace.
  • Handled conflict resolution among employees, fostering harmonious working relationships.
  • Maintained safety standards whilst reducing workplace accidents.
  • Handled cash transactions accurately, minimising discrepancies in daily reconciliation reports.

Education

Diploma - small Business management

HBSA Girls Technical College

Bachelor - Administrative Sciences

KAU

Skills

  • Calm under pressure
  • Ability to responsibility and Problem-solving
  • Communication and discuss skills
  • Team building
  • team management
  • Leadership
  • Public Relations
  • Upselling
  • Quality Assurance
  • Fast learning
  • commitment and seriousness
  • Initiative and cooperation
  • Knowledge of [Microsoft Office]


Languages

Arabic
Fluent
English
Advanced

Certification

Microsoft Excel course from Taibah University for 6 day's

work ethics ,work etiquette and an introduction to labor culture .

E-commerce course .

The art of customer satisfaction .

Certificate of achievement .

Certificate of contribution and supervision of Bazar .

certificate in English.





Timeline

senior swing manger in MCDONALDS

McDonald's
11.2020 - Current

Intern

Technical College
- 05.2025

Seller

Alshaya International Company
- 05.2025

Bachelor - Administrative Sciences

KAU

Assistant manager

Ahmed Suleiman company

Supervisor trainer

Ali Reda Foodstuff Company
- 05.2025

Diploma - small Business management

HBSA Girls Technical College

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HEBA MUSTAFA ALMALI