Heba sharf

• Provided market strategy for potential clients in the Saudi Market.

• Follow up with existing clients, huge efforts Have been conducted by Saudi Team to enhance the ROI. •

Negotiate credit contracts and incentives.

• Provide system training to new travel agents.

• Provide clients with updated information about new products.

• Support travel agents with technical issues and operational cases, and coordinate with the accounting department regarding clients' payments, credit, and deposits.

• Following up on weekly tasks with decreasing, lost Business & Top booking clients.

• Following sales performance on a daily, monthly/and quarterly basis with Agencies.

• Managing the sign-up and verification process for new customers.

• Analysing new existing clients' behavior for technical improvement, product development and increase in sales. • Providing sales forecasts, sales budget proposals and commercial proposals.

• Providing support in terms of system education and operational issues Escalation point for Credit Control and technology issues with customers.

• Managed key accounts, resulting in consistent revenue generation.
• Led high-performance sales teams, ensuring achievement of targets.
• Forged strategic partnerships with stakeholders for profitable outcomes.
• Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.t
• Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.o
• hotels & tick booking
• response to our client operation

• Established brand presence by developing and implementing strategic public relations plans.
• Organised special events such as product launches or charity fundraisers for increased visibility and goodwill generation.
• Coordinated press conferences for important announcements or events.
• Utilised analytics tools to monitor campaign performance against set objectives.

Data Management and Customer Relations, solving problems that arise during the Management Process.

Identify areas for improvement and make recommendations.

• Identified opportunities in the media landscape, capitalising on them effectively.
• Established brand presence by developing and implementing strategic public relations plans.
• Devised social media initiatives, boosting online engagement levels.
• Utilised analytics tools to monitor campaign performance against set objectives.

Data Management and Customer Relations, solving problems that arise during the Management Process.

Identify areas for improvement and make recommendations.