Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

HEBAH ALSAFI

Riyadh,01

Summary

PROFILE SUMMERY Experienced radiology technologist and Certified Key Performance Indicator (KPI) Professional holding Project Management Professional (PMP) certificate with more than 16 years of experience in healthcare quality and project management. Achieved outstanding quality performance by consistently exceeding project targets and implementing quality assurance policies and procedures to ensure optimal performance. Proficient in conducting data analysis and managing the implementation of project plans, including defining project objectives, scope, and deliverables. Seeking a challenging position where I can further develop managerial expertise for the benefit of the company and its mission.

Overview

17
17
years of professional experience
3
3
Certifications
2
2
Languages

Work History

MRI Team leader, Quality Control Coordinator

King Faisal Specialist Hospital and Research Centre
01.2017 - Current
  • Provides immediate supervision to MRI staff and provides immediate guidance and counsel to the technical staff in handling difficult situations
  • Assists with development, revision, and implementation of policies and procedures
  • Responsible for all aspects of In/out-patient imaging including scheduling, confirmed physician orders, scheduling equipment preventative maintenance, monitor and log daily Quality Control/Quality
  • Assurance tests and levels
  • Monitor and maintain efficient patient workflow
  • Developed and implemented quality control procedures to ensure adherence to regulatory standards and hospital policies
  • Conducted annual performance evaluations for all MRI staff
  • Schedules preventive maintenance and emergency maintenance without disrupting patient care
  • Establish and monitor key performance indicators (KPIs) to measure performance, track metrics such as defect rates, rework levels, and customer complaints
  • Lead performance improvement initiatives and projects to drive process optimization, waste reduction, and cost savings
  • Conduct risk assessments and implement risk management strategies to identify and mitigate potential risks throughout the organization
  • Monitor and analyze process performance data to identify process variations and implement appropriate measures to improve process stability and capability.

MRI Technologist

King Faisal Specialist Hospital and Research Centre
01.2007 - 01.2017
  • Orient and provide education and training for interns and new employees
  • Collaborated with cross-functional teams to establish and monitor Key
  • Performance Indicators (KPIs) and quality metrics to measure process effectiveness and efficiency
  • Created and maintained comprehensive documentation, such as quality manuals, standard operating procedures, and work instructions, to guide employees and ensure consistency in quality practices
  • Led root cause analysis investigations to determine the underlying causes of quality issues and implemented corrective and preventive actions
  • Ensured compliance with regulatory requirements with local and international standards through regular monitoring, documentation, and adherence to quality management systems.

Education

Master's Degree - Radiological and Imaging Science (Management

College of Medicine. Alfaisal University
Saudi Arabia, Riyadh
08.2016 - 5 2018

Bachelor's Degree - Radiological Science

Applied Medical Science. King Saud University
Saudi Arabia, Riyadh
09.2001 - 4 2006

Skills

Audit Compliance

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Certification

Certified Strategy and Business Planning professional (C-SBP), The KPI Institute

Timeline

Certified Strategy and Business Planning professional (C-SBP), The KPI Institute

05-2023

Certified KPI Professional, The KPI Institute

10-2022

Project Management Professional (PMP), Project Management Institute (PMI)

09-2021

MRI Team leader, Quality Control Coordinator

King Faisal Specialist Hospital and Research Centre
01.2017 - Current

Master's Degree - Radiological and Imaging Science (Management

College of Medicine. Alfaisal University
08.2016 - 5 2018

MRI Technologist

King Faisal Specialist Hospital and Research Centre
01.2007 - 01.2017

Bachelor's Degree - Radiological Science

Applied Medical Science. King Saud University
09.2001 - 4 2006
HEBAH ALSAFI