Hela Alshehri
Centre Manager
Saudi Arabia
Summary
- Well-versed in overseeing staff members, managing suppliers and taking full control of budget. Brings best practices to every area while delivering on operational, financial and strategic goals.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Centre Manager
Leejam Sports Company (Fitness Time)
08.2022 - Current
- Managing and directing the team, monitoring the annual procurement plan, communicating with the concerned authorities, providing support for the tasks of communicating with the concerned departments, adhering to work controls and behaviors, work security policies and procedures for the organizational unit.
- Monitored cash flow and accounting operations to support accurate record-keeping.
Assistant Center Manager
Leejam Sports Company (Fitness Time)
04.2021 - 07.2021
- Raised club traffic and brand reach with innovative online promotions.
- Recruited, hired, and trained to develop high-performing staff.
- Increased staff performance and engagement via motivational leadership.
- Planned, organized, and coordinated special events and celebrations.
Customer service
Leejam Sports Company (Fitness Time)
02.2019 - 03.2021
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
Education
Bachelor - English language
Bisha university
02.2012 - 1 2016
Microsoft Excel -
Doroob
05.2017 - 05.2017
Effective Leadership And Management -
Doroob
11.2018 - 11.2018
Business Continuity And Recovery Of Crisis -
Doroob
05.2020 - 5 2020
Center Manager Development Program
Leejam Sports Company
12.2021 - 03.2022
Skills
Communication skill
Timeline
Centre Manager
Leejam Sports Company (Fitness Time)
08.2022 - Current
Center Manager Development Program
Leejam Sports Company
12.2021 - 03.2022
Assistant Center Manager
Leejam Sports Company (Fitness Time)
04.2021 - 07.2021
Business Continuity And Recovery Of Crisis -
Doroob
05.2020 - 5 2020
Customer service
Leejam Sports Company (Fitness Time)
02.2019 - 03.2021
Effective Leadership And Management -
Doroob
11.2018 - 11.2018
Microsoft Excel -
Doroob
05.2017 - 05.2017
Bachelor - English language
Bisha university
02.2012 - 1 2016
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