Helal Hamad Thawab

• Overseeing Daily Operations: Manage daily operations across various departments related to the development and implementation of electronic solutions, ensuring smooth workflow and alignment with organizational goals.
• Leading Project Portfolio: Manage the electronic solutions project portfolio from concept to final delivery, ensuring projects align with strategic objectives and the organization's digital transformation.
• Driving Operational Efficiency: Enhance efficiency and effectiveness in operations by optimizing resource usage and digital solutions technologies, contributing to cost reduction and improved outcomes.
• Developing and Implementing New Strategies: Design and implement new strategies to improve the delivery of electronic solutions and expand the range of services offered to clients, including market strategies and partnerships with suppliers.
• Stakeholder Relationship Management: Build strong relationships with key stakeholders, including clients, suppliers, and partners, ensuring that technical and functional requirements are met on time.
• Managing the Team: Lead multidisciplinary teams of project managers, developers, and technical experts, guiding them to achieve project objectives and operational excellence in delivering electronic solutions.
• Monitoring Performance and Evaluating Results: Track project performance using key performance indicators (KPIs) and assess progress, taking corrective actions as needed to ensure successful goal achievement.
• Managing Budget and Resources: Oversee project financial planning and resources, ensuring effective budget management, including forecasting and careful monitoring of expenses.
• Supporting Innovation and Digital Transformation: Support the organization's digital transformation efforts by providing innovative electronic solutions and ensuring that projects align with the latest technological trends in the market.

• Hold regular meetings with the CEO to discuss project and portfolio developments, receive strategic guidance from the CEO, and translate it into actionable plans. Manage inquiries and expectations regarding projects and portfolios.
• Design and provide executive reports, including financial and time performance reports for projects, reports on major risks and corrective actions, and forecasts for achieving strategic objectives.
• Guide projects towards adding value that enhances the organization's competitiveness, and manage portfolios to ensure optimal resource use and balance between risks and returns.
• Ensure the flexibility of the office to respond quickly to CEO directives or sudden changes, and lead the handling of major challenges that may arise in projects.
• Represent the Project Management Office in executive meetings or before external parties when needed, and act as a liaison for the CEO on project-related matters.

• Review and evaluate annual project plans.
• Monitor project implementation with business sectors to ensure goal achievement.
• Analyze portfolio performance and provide recommendations for improvement.
• Prepare regular reports for senior management on project and portfolio performance.
• Develop tools and indicators to measure project and portfolio performance.
• Review and approve financial and technical proposals for projects.
• Provide recommendations regarding contracts and interact with stakeholders.
• Analyze human resource needs and provide recommendations for optimal distribution.
• Ensure resource alignment with project and portfolio requirements.
• Provide comprehensive analyses to support the general manager in preparing reports for the CEO.
• Monitor risks and provide plans for managing them.

• Led a team of project managers and coordinated activities across various departments within the electronic solutions portfolio, ensuring alignment with organizational goals and digital transformation.
• Developed and implemented electronic solutions portfolio management processes to improve efficiency and effective resource utilization.
• Established key performance indicators (KPIs) to measure the success of electronic solutions projects and regularly reported progress to senior management.
• Conducted risk assessments and implemented mitigation strategies to minimize disruptions in digital solutions projects.
• Collaborated with stakeholders to define the scope, objectives, and deliverables of electronic solutions projects.

• Responsible for total end-to-end program performance, including P&L, financial objectives, sales, cash flow, and delivery of electronic solutions. • Primary customer interface. • Managing Electronic Solutions and Technology programs.
• Responsible for new proposals, schedules, budgets, and resource planning for electronic solutions programs. • Established and executed Risk Management and Opportunity Plans related to the development and implementation of digital solutions. • Mentored and trained other project/program managers in the field of electronic solutions.

Managing the day-to-day operations of electronic solutions projects , while coordinating internal and external resources to ensure the effective and compliant delivery of contractual technical requirements.

Duties:

• Overseeing electronic solutions projects through all defined phases, from planning to deployment.
• Communicating effectively with all levels of the organization, from executive leadership to development and technical support teams.
• Driving operational efficiency while maintaining high standards in the functional and technical delivery of digital solutions.
• Attending technical and managerial meetings with project leads to review progress and provide strategic direction.
• Preparing professional PowerPoint presentations to communicate project updates and technical solutions to senior management and stakeholders.
• Ensuring alignment of technical projects with strategic business and digital transformation objectives.
• Regularly liaising with stakeholders, including clients and vendors, to meet functional and technical requirements.
• Conducting post-implementation evaluations to assess the effectiveness and impact of deployed electronic solutions.
• Overseeing project financials, including forecasting, reporting, and cost control.
• Providing post-deployment technical support and customer service to ensure solution sustainability and client satisfaction.
• Meeting contractual delivery targets for electronic services and ensuring timely execution.
• Assisting in editing and preparing technical documents, reports, or manuscripts for publishing or internal documentation.
• Writing regular progress reports to track milestones and project status in electronic solutions initiatives.

• Review requirements and confer with software development team for specifications
• Design, develop, test and implement software applications
• Review and create development plans for applications
• Monitor ongoing tasks for quality assurance
• Assist teams in development efforts and provide mentorship
• Troubleshoot software issues and assist teams in managing troubleshooting activities

• Worked with project requirements to develop software
• Designed and implemented software according to specifications
• Maintained and improved on existing software as requested
• Ensured testing and implementation of all new software
• Troubleshoot problems with software and manage accommodations

• Programmed web-based applications.
• Analyzed code for system testing and debugging.
• Reviewed project requirements, including objectives, input data, and output requirements.
• Conducted tests and modified program code as needed.

Performed software installations and field unit system administrator training