Hellen McBride
Port Pirie SA
Summary
With a proven track record at the Department of Corrections, I excel in emergency response and fostering positive relationships. Demonstrated success in enhancing facility safety and reducing recidivism through effective communication and rehabilitation programs. Skilled in surveillance and cultural sensitivity, I consistently achieve significant improvements in security and inmate support. Creating a safe human environment.
Overview
24
24
years of professional experience
Work History
Correctional Officer
Department of Corrections
03.2001 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Supported reentry programs that prepared inmates for successful integration into society.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
Aboriginal Liaison Officers
DCS
08.2023 - 10.2023
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
- Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
Education
Business Studies
Adelaide Tafe
Adelaide, SA1980
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Safety and security enforcement
- Policy enforcement
- Restraint techniques
- Observation
- Surveillance
- Self-defense techniques
- Security procedures
- Stress tolerance
- Relationship building and management
- CCTV monitoring
- Observation techniques
- Suicide prevention
- Booking procedures
- Cultural sensitivity
- Evidence preservation
- Records management
- Criminal justice
- Integrity maintenance
- Continuing education
My hobbies are Travelling, Swimming and arts and crafts.
I would
Timeline
Aboriginal Liaison Officers
DCS
08.2023 - 10.2023
Correctional Officer
Department of Corrections
03.2001 - Current
Business Studies
Adelaide Tafe
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