HEMA TRIVEDI
Gilles Plains,SA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
TAE (Beauty Trainer & Assessor)
ONE NAIL
07.2020 - Current
- Train students on Threading, Waxing, Facials, Microdermabrasions, Hydrodermabration, Chemical peels, Needling with LED therapy, dermaplaning , Eyelash Extensions, Eye lash Lift and Tint, Eyebrow lamination etc...
- Provide training to students and ensure completion of training programs for CERT III, CERT IV & DIPLOMA
- Student’s Practical & Theory Assessment
- Develop training programs for institution
- Always ensure compliance to client service standards and client satisfaction
- Participated in train the trainer sessions and maintained knowledge of products
- Develop and maintain professional relationship with institution management team and beauty manager.
- Evaluated training materials prepared by instructors and offered actionable suggestions.
- Kept detailed student records, monitoring progress and growth to provide individual support.
- Demonstrated techniques for care on both mannequins and live people.
- Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
- Scheduled classes based on availability of classrooms, equipment or instructors.
Senior Beautician
BeautifulMe Beauty Services
05.2015 - Current
- Running Beauty Services business from home
- Providing Threading, Waxing, Facials, microdermabrasions, Hydrodermabration, needling with LED therapy, Chemical peels, Eyelash extensions, Eye lash lift and tint, permanent brow Tattoo (Microblading eyebrows, powder brows and Combo) Hair treatments, dermaplaning, Body polishing & Henna Tattoo services
- Doing all administrative, financial, bookings & advertising.
- Clean and sanitary work environment to protect clients from infection.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Beauty Therapist
ECHO HAIR & BEAUTY, Beautician
08.2016 - 01.2018
- Performing full face threading including (Eyebrows, Upper Lips, Chin, Sides, Forehead)
- Applying Bleach & Facials
- Facial, Hand, Leg, XXX and Full body waxing of customers
- Shampooing, conditioning and dry off clients hair
- Oil & head massage
- Hair Ironing & Curls
- Assistant during makeup and hair styling
- Booking clients in for appointments
- Making sure that the reception, relaxation and treatment rooms are all immaculate, organized and tidy
- Being attentive to guests at all times
- Assuring the highest standard of customer care and services at all time
- Answering any queries from customers
- Making sure that all equipment is properly sanitized and cleaned
- Taking cash and credit card payment from clients.
Education
Beauty Diploma Updated
One On One Nail Tuition
11.2022
Bachelor of Commerce -
SNDT University
01.2008
Diploma - Beauty
01.2007
Skills
- Course Planning
- Lesson Planning
- Subject matter expertise
- Course Development
- Program Management
- Materials Preparation
- Lesson Plan Development
- Student Engagement
- Learning Styles
- Feedback Delivery
- Payment Collection
- Classroom oversight
- Student rapport
- Decision-Making
- Coaching and Development
- Relationship Building
- Documentation and Recordkeeping
- Classroom experience
- Class Scheduling
- Group Instruction
- Needs Assessment
- Multi-tasking strength
Affiliations
Cert-IV Training & Assessment
Graft-A-Lash Silk Eye Lash Extensions
CND Shellac Power Polish
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Full Professional
Timeline
TAE (Beauty Trainer & Assessor)
ONE NAIL
07.2020 - Current
Beauty Therapist
ECHO HAIR & BEAUTY, Beautician
08.2016 - 01.2018
Senior Beautician
BeautifulMe Beauty Services
05.2015 - Current
Beauty Diploma Updated
One On One Nail Tuition
Bachelor of Commerce -
SNDT University
Diploma - Beauty
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