Hesham Adel
Business Development and Administration Expert
New Cairo
Summary
With 15 years of experience in the insurance industry, this candidate has consistently demonstrated the ability to enhance production, communications, and business interactions. As a B2B Senior Brokers Development Manager at Allianz, they successfully contributed to the remarkable growth of production from 20 million to 108 million before the pandemic hit. Despite the challenges posed by the pandemic, they were able to recover and maintain a profitable portfolio with a production level of 74 million. Additionally, they took on the responsibility of acting as a Distribution Channels aside Brokers Development for the past two years. However, with the recent announcement of Saudi Arabia nationalizing all business development and sales roles in the insurance industry, it is clear that they must explore new opportunities to continue their professional growth. Thank you for considering this application, and they are excited about the possibility of joining your esteemed company.
Overview
16
16
years of professional experience
2
2
Languages
Work History
SENIOR BROKERS DEVELOPMENT MANAGER ACTING DISTRIBUTION CHANNELS
Allianz
09.2022 - Current
- Maintained up-to-date knowledge of emerging technologies relevant to Insurance processes
- Established metrics tracking systems for evaluating performance against established goals
- Designed test cases and implemented automated testing strategies to validate product functionality prior to deployment
- Built, led and mentored a high-performing team of developers and support personnel
- Lead cross-functional teams in developing innovative solutions for complex business challenges
- Developed strategic partnerships with external vendors to enhance existing products and services
- Developed and managed multiple insurance development projects from concept to completion
- Analyzed customer feedback data to identify opportunities for improvement in current products
- Collaborated with other departments to ensure effective communication between stakeholders during the project cycle
- Documented procedures relating to the design, implementation, maintenance, security, scalability of applications developed by the organization
- Identified areas of potential risk associated with development efforts and developed mitigation plans accordingly
- Championed a culture of innovation within the development team by encouraging experimentation with new technologies or approaches to problem solving.
- Implemented robust documentation practices that facilitated knowledge sharing within the development team and improved overall productivity.
BROKERS DEVELOPMENT MANAGER
Allianz
03.2015 - Current
- Identified potential risks associated with each project phase and developed mitigation plans accordingly
- Ensured compliance with industry best practices
- Reviewed customer requirements documents and provided technical solutions that met customer needs while staying within the allocated budget constraints
- Analyzed user feedback and identified areas for improvement in existing policy
- Trained, mentored, and provided guidance to junior developers in the team
- Coordinated with senior management to ensure successful delivery of projects on time and within budget
- Led cross selling all stages of the development life cycle
- Prepared training budget for department and organization
- Developed testing and evaluation procedures
CLIENT RELATIONSHIP MANAGER
Gulf Union Insurance
01.2014 - 02.2015
- Developed and maintained strong relationships with clients to ensure customer satisfaction
- Researched industry trends to provide colleagues with advice on client strategy opportunities
- Designed innovative campaigns that drove higher levels of customer engagement
- Created presentations for potential customers, leveraging data-driven insights into market trends
- Developed comprehensive reports on key performance indicators related to client relationships
- Analyzed sales performance metrics to determine areas requiring improvement or optimization
- Maintained accurate records of client interactions and transactions
- Identified new business opportunities by proactively engaging with prospects
- Presented information on company products and services to prospective clients for strengthening persuasive draw
- Conducted meetings with clients for highlighting solutions and reinforcing organizational regard
BROKERS DEVELOPMENT SPECIALIST
Amana
07.2009 - 11.2013
- Successfully managed multiple customer accounts and ensured timely delivery of services
- Prepared compliance documentation related to transactions including trade confirmations, prospectuses or subscription agreements
- Maintained accurate records of client transactions, including account information and documents
Education
MBA - Business Administration And Management
Arab Academy For Science, Technology & Maritime Transport
Alexandria 04.2001 - 10.2025
Bachelor of Science - Accounting
Mansoura University
Mansoura 04.2001 - 07.2003
IFCE - Insurance And Risk Management
SAMA
Riyadh 04.2001 -
Skills
Anti-Money Laundering Expertise
Timeline
SENIOR BROKERS DEVELOPMENT MANAGER ACTING DISTRIBUTION CHANNELS
Allianz
09.2022 - Current
BROKERS DEVELOPMENT MANAGER
Allianz
03.2015 - Current
CLIENT RELATIONSHIP MANAGER
Gulf Union Insurance
01.2014 - 02.2015
BROKERS DEVELOPMENT SPECIALIST
Amana
07.2009 - 11.2013
MBA - Business Administration And Management
Arab Academy For Science, Technology & Maritime Transport
04.2001 - 10.2025
Bachelor of Science - Accounting
Mansoura University
04.2001 - 07.2003
IFCE - Insurance And Risk Management
SAMA
04.2001 -
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