Summary
Work History
Education
Skills
Languages
Volunteer work
Timeline
Generic

Hesham Desoki

Dammam

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Organised and dependable Supervisor with 5 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Work History

Supervisor

Food Gate Co
12.2020
  • Maintained spotless and tidy working areas to create risk-free and productive environments.
  • Motivated team through providing hands-on practical support to all members of staff on duty.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Analysed and improved manufacturing processes to cut costs.
  • Trained new hires and set up mentoring relationships to drive team performance.

Team member

Food Gate Co
10.2019
  • Completed opening and closing checklists to create welcoming store environment.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.

Education

Bachelor of Business Administration -

Faculty of commerce
Egypt, Banisweif

Skills

  • Health and Safety Compliance
  • Customer Service
  • Product knowledge
  • Leadership
  • Training and Development
  • Operations management

Languages

Arabic
Advanced
C1
English
Upper intermediate
B2

Volunteer work

Charities and University scouts

Timeline

Supervisor

Food Gate Co
12.2020

Team member

Food Gate Co
10.2019

Bachelor of Business Administration -

Faculty of commerce
Hesham Desoki