MS Office


Dedicated (freight forwarding - shipping) professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced customer care with over 10 years of experience in (freight forwarding - shipping). Excellent reputation for resolving problems and improving customer satisfaction.
Organization and Time Management
Analytical and Critical Thinking
Customer care standards
Process improvement
Shipping procedures understanding
Data analytics
Sales expertise
Leadership experience
MS Office
Creating BPMN Diagram
MS Windows
Business Objects - Reporting system
SAP System