HESHAM SAMY
Riyadh
Summary
Highly skilled professional with expertise in Microsoft Excel, Microsoft Word, SAP, and Oracle. Demonstrates exceptional communication abilities, building client trust and actively listening in sales to achieve targets efficiently. Proven track record in time management efficiency and committed to continuous career growth within dynamic environments.
Overview
5
5
years of post-secondary education
13
13
years of professional experience
Work history
Spare Parts & Service Sales Representative
Saleh Abdulaziz Al Rashed Company
2025.01 - 2026.07
- Managed customer inquiries, identifying needs and delivering tailored spare parts and maintenance solutions.
- Prepared sales quotations and processed orders, coordinating with internal teams to ensure timely service delivery.
- Developed and nurtured customer relationships, actively following up on sales opportunities to enhance customer satisfaction.
Stock Control & Spare Parts Coordinator
Ghabbour Auto Company – Delta Sector
2023.01 - 2025.01
- Managed spare parts inventory and monitored stock levels to ensure timely availability for operations.
- Coordinated with service teams to ensure timely delivery of required parts.
- Prepared and organised spare parts to support efficient maintenance operations.
Sales Representative
A.PART BOSCH Company
2019.01 - 2022.01
- Developed and nurtured strong customer relationships, resulting in increased sales opportunities.
- Managed customer inquiries, providing tailored product recommendations to enhance customer satisfaction.
- Prepared sales orders and conducted follow-ups with customers to ensure service satisfaction and loyalty.
Sales & Maintenance Manager
GM Auto Spare Parts Company
2018.01 - 2019.01
- Managed sales operations while supervising maintenance services to ensure seamless service delivery.
- Led sales team and initiated follow-ups on customer requirements to enhance satisfaction.
- Coordinated spare parts availability with maintenance activities to optimise response times.
Sales Training Intern
Danone Company
2014.01 - 2018.01
- Completed training in sales operations, customer relationship management, and product knowledge to enhance sales effectiveness.
- Developed skills in negotiation, communication, and effective sales techniques.
- Gained hands-on experience in market visits and product promotion, deepening understanding of sales strategies.
- Monitored customer needs and supported sales activities, contributing to increased customer satisfaction.
Education
Bachelor of Agriculture - Crop Production, Plant Protection, Soil Science, Agricultural Economics, Irrigation Systems, Agricultural Extension
Ain Shams University
Egypt 2007.01 - 2012.01
Skills
- Inventory management
- Sales listening skills
- Target achievement
- Client trust building
- Efficient time management
- Communication
- Microsoft Excel
- Microsoft Word
- SAP
- Oracle
Timeline
Spare Parts & Service Sales Representative
Saleh Abdulaziz Al Rashed Company
2025.01 - 2026.07
Stock Control & Spare Parts Coordinator
Ghabbour Auto Company – Delta Sector
2023.01 - 2025.01
Sales Representative
A.PART BOSCH Company
2019.01 - 2022.01
Sales & Maintenance Manager
GM Auto Spare Parts Company
2018.01 - 2019.01
Sales Training Intern
Danone Company
2014.01 - 2018.01
Bachelor of Agriculture - Crop Production, Plant Protection, Soil Science, Agricultural Economics, Irrigation Systems, Agricultural Extension
Ain Shams University
2007.01 - 2012.01