Hesham Shaban Omar
Madin,Saudi Arabia
Summary
Seasoned professional with focus on leadership and team management. Possessing unique skill set that includes staff development, workflow optimisation and strategic planning. Committed to fostering productive work environments and driving business growth.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work history
Supervisor
americana company
Medina, Medina Region
11.2021 - Current
- Improved team efficiency by implementing new scheduling practices.
- Facilitated monthly training sessions for enhanced staff performance.
- Ensured smooth operations with regular maintenance checks.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Managed daily operations to increase productivity.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Fostered a positive work culture to boost employee morale.
Cashier
Abdullah Al-Othasim Markets Co.
Cairo, مصر
01.2019 - 01.2021
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Assisted customers with enquiries to enhance their shopping experience.
- Managed queue effectively during peak hours for seamless checkout process.
Hall supervisor
La poire Company
Madinaty-cairo, Egypt
01.2018 - 01.2019
- Enhanced guest experience by implementing efficient front-of-house procedures.
- Coordinated staff schedules for seamless event execution.
- Achieved high levels of customer satisfaction with effective conflict resolution strategies.
- Conducted regular facility inspections to ensure cleanliness and safety standards.
- Provided exceptional guest service, resulting in repeat business.
Education
High School Diploma -
computer institue
Menoufia 01.2016 - 07.2018
Skills
- computer skills
* knowledge the basic of English language
- team work skills
- working under pressure
Personal Information
- Date of birth: 02/22/1998
- Gender: male
- Nationality: Egyptain
- Marital status: single
Timeline
Supervisor
americana company
11.2021 - Current
Cashier
Abdullah Al-Othasim Markets Co.
01.2019 - 01.2021
Hall supervisor
La poire Company
01.2018 - 01.2019
High School Diploma -
computer institue
01.2016 - 07.2018
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