Hessah Abdulrahman Alkharji
Dammam,Saudi Arabia
Summary
Motivated and detail-oriented professional with strong leadership and English communication skills. Experienced in using Microsoft Office applications (Word, Excel, PowerPoint) and proficient in data management and report generation using SAP. Adept at working in team environments, delivering excellent customer service, and leveraging strong computer skills to support operational efficiency.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Call Center Coordinator
JAL Human Resources co
Al-Khobar, Saudi Arabia
2024.12 - 2025.09
Receptionist
Crowne Plaza Al Khobar
, Saudi Arabia
2023.11 - 2024.12
customer relations - Cashir
Ikea
, Saudi Arabia
2022.03 - 2023.11
Education
Diploma - IT Technical Support Network Diploma
TOP AL Khobar Female College
Saudi Arabia 2017.09 - 2020.01
Diploma - Public Administration Diploma
King Faisal University
Saudi Arabia 2023.04 - 2025.06
Skills
- English
- Microsoft Office (Word, PowerPoint, Excel)
- Generating reports and managing data using SAP
- Computer Skills
- Customer Service
- Adaptability
- Teamwork
- Staff training
- Team Lead
- Complaint resolution
Certification
- Training certificate in TI Technical support-2020
- Training certificate in IT Technical Support Network-2019
- Certificate of Cambridge Windows 8.1-2019, Microsoft office (Word, PowerPoint, Excel)-2019
- Class Representative-ILE Al Khobar Female College-2019
- ICT Cambridge-2019,PET Exam Cambridge-2018
Volunteer Experience
- Sharqiah Season, Volunteer, 2019, 2019
- ILE Alkhobar Female College, IT Expo, 2019, 2019
Languages
English
Fluent
Arabic
Native
Training
- IT Technical Support Network in Eastern province municipality-2019
- Relations and Media Department, Data Entry in Alkhobar Municipality-2020
Timeline
Call Center Coordinator
JAL Human Resources co
2024.12 - 2025.09
Receptionist
Crowne Plaza Al Khobar
2023.11 - 2024.12
Diploma - Public Administration Diploma
King Faisal University
2023.04 - 2025.06
customer relations - Cashir
Ikea
2022.03 - 2023.11
Diploma - IT Technical Support Network Diploma
TOP AL Khobar Female College
2017.09 - 2020.01