Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Hetaf Hamad Alessa

Product Manger | Product Owner

Overview

8
8
years of professional experience
1
1
Certification

Work history

Product Manager

Masdr
2024.05 - Current
  • Own and drive the product strategy by leading discovery, defining product vision, and translating business objectives into clear initiatives and roadmaps.
  • Define, track, and continuously optimize product KPIs to measure business impact, customer value, and product performance.
  • Own and manage the product backlog end-to-end, including prioritization, refinement, and alignment with strategic goals and business value.
  • Lead the end-to-end product lifecycle, including roadmap planning, requirements definition, and backlog prioritization aligned with strategic goals.
  • Collaborate with internal and external stakeholders to translate strategic business needs into actionable product requirements and priorities.
  • Ensure alignment across business, technology, and user needs through continuous feedback, testing, and KPI-driven iteration.

Product Owner

General Organization for Social Insurance
Riyadh
2020.03 - 2024.05
  • Own and manage the product backlog, including refinement, prioritization, and alignment with business value and strategic objectives.
  • Lead sprint ceremonies including Sprint Planning, Backlog Refinement, Sprint Review, and Daily Stand-ups in close collaboration with the Scrum Master and development team.
  • Ensure sprint goals, deliverables, and priorities are clearly defined and aligned with roadmap commitments and KPIs.

Business Analyst

General Organization for Social Insurance
2019.05 - 2020.03
  • Gathered and documented business requirements from stakeholders and translated them into detailed Business Requirement Documents (BRDs).
  • Prepared business specifications and BRDs to ensure clarity and alignment between business and technical teams.
  • Supported system and UAT testing activities to validate requirements and ensure solutions met business needs.
  • Supported sprint ceremonies, including Sprint Planning, Backlog Refinement, and Sprint Review, by ensuring requirements clarity and readiness for development.

Cooperative Training

Ministry of Commerce and Investment
Riyadh
2018.06 - 2018.08

Education

Bachelor - Information Technology

King Saud University
Riyadh
12.2018

Nanodegree - Data Analyst

Udacity
Riyadh
07.2019

Skills

Product & Business:
  • Product Roadmapping & Backlog Management
  • Business Analysis & Requirements Gathering
  • Stakeholder Management
  • Change Management
  • Documentation & BRDs
Technical & Data:
  • Data Analysis
  • SQL & Databases
  • Agile & Scrum Frameworks
Leadership & Soft Skills:
  • Team Leadership & Collaboration
  • Decision Making
  • Problem Solving
  • Communication & Presentation
  • Ability to Work Under Pressure

Languages

Arabic
Native
English
Upper intermediate

Certification

  • Preparation Course for Certified Product Management – Dec 2025
  • Certified Product Manager – Dec 2024
  • Advanced Certified Scrum Product Owner® – May 2024
  • Certified Scrum Product Owner® – May 2024
  • Professional Scrum Product Owner™ I – Jul 2023

Timeline

Product Manager

Masdr
2024.05 - Current

Product Owner

General Organization for Social Insurance
2020.03 - 2024.05

Business Analyst

General Organization for Social Insurance
2019.05 - 2020.03

Cooperative Training

Ministry of Commerce and Investment
2018.06 - 2018.08

Bachelor - Information Technology

King Saud University

Nanodegree - Data Analyst

Udacity
Hetaf Hamad Alessa