HIBA M . ALSAEED
DAMMM,SAUDI ARABIA
Summary
Enthusiastic with 8 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares knowledge to achieve results.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Medical secretary
ALHOKEEL MEDICAL COMPLEX
Khobar, Eastern Province
03.2017 - 08.2020
- Managed calendar and scheduled appointments for physicians and nurses.
- Transcribed medical reports accurately, reducing errors in documentation.
- Promoted a positive patient experience through professional telephone etiquette.
- Facilitated clear communication between patients and healthcare providers.
Coordinator
SAAD HOSPITAL
Khobar, Eastern Province
01.2014 - 08.2017
- Strengthened trust and rapport with patients through transparent management of their wait times and expectations.
- Completed admissions and discharge documentation following proper procedures and filed correctly to facilitate new actions.
- Supervised and directed clerical teams in proper maintenance, organisation and updating of medical records.
- Collaborated with clinical teams for efficient allocation of resources based on patient needs from the waiting list data.
Call centre supervisor
SAAD HOSPITAL
Khobar, Eastern Province
01.2013 - 08.2014
- Entered, updated and removed customer information to keep accounts current.
- Maintained up-to-date client records in database systems.
- Reduced customer wait times by adhering to call target timeframes.
Education
Bachelor of Education - HISTORY
College of Education
Al Hufuf, Eastern Province 02.2003 - 09.2006
Skills
- Transcription expertise
- File archiving
- Technical writing
- Administrative tasks
- Prioritisation under pressure
- Knowledge of medical software
- Stress management
Languages
English
Upper intermediate
Arabic
Advanced
Computer Skills
knowledge of microsoft word
knowledge of microsoft ecxel
Timeline
Medical secretary
ALHOKEEL MEDICAL COMPLEX
03.2017 - 08.2020
Coordinator
SAAD HOSPITAL
01.2014 - 08.2017
Call centre supervisor
SAAD HOSPITAL
01.2013 - 08.2014
Bachelor of Education - HISTORY
College of Education
02.2003 - 09.2006
Similar Profiles
MARIE DANIELLE MOISEMARIE DANIELLE MOISE
PSW at PHSS Medical & Complex CarePSW at PHSS Medical & Complex Care
Faizan AliFaizan Ali
Rotational Resident in Neurosurgery at Bolan Medical Complex HospitalRotational Resident in Neurosurgery at Bolan Medical Complex Hospital
Ambreen SoomroAmbreen Soomro
Advanced Clinical Ultrasound Practitoner at Ahmed Medical ComplexAdvanced Clinical Ultrasound Practitoner at Ahmed Medical Complex