Summary
Overview
Work history
Education
Skills
Timeline
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Hilda Canlubo

Hilda Canlubo

Dammam,Saudi Arabia

Summary

Dedicated experienced in customer service, food display creation, and beverage preparation. Expertise in POS systems and point-of-sale software, complemented by strong multitasking skills. Proven ability to manage stock inventory effectively while utilizing Microsoft Office Suite to enhance operational efficiency.

Overview

8
8
years of professional experience
21
21
years of post-secondary education

Work history

Cafe barista

SRACO HUMAN RESOURCE
Dammam, Eastern Province
03.2024 - Current
  • Created a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
  • Suggested changes to menu based on customer feedback which led to increased sales.
  • Implemented health and safety regulations throughout daily operations ensuring compliance at all times.
  • Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
  • Prepared fresh pastries daily for maximum flavour and quality.
  • Collected payments and provided receipts for customers.

Waitress/Barista

AL AJEER RECRUITMENT CO.
RIYADH
10.2019 - 09.2022
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Promoted seasonal beverages effectively increasing their uptake.
  • Assisted in inventory control measures for effective stock management.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Maintained and operated espresso machines, blenders and commercial coffee brewers.
  • Totalled bills and accepted cash, card and mobile payments.

Accounts assistant

UNISOUTH ADVERTISING CO.
Binan, Laguna, Philippines
10.2017 - 05.2019
  • Managed petty cash transactions, safeguarded company resources.
  • Input sales, purchase and cash transactions.
  • Prepared Excel spreadsheets to track banking transactions and financial performance.
  • Filed tax returns accurately and on time for avoidance of penalties.
  • Drafted detailed layout designs, enhancing readability of printed materials.
  • Improved creative processes through effective collaboration with graphics and design teams.
  • Met client deadlines through excellent workload planning and prioritisation.

Education

Certificate Holder - Visual Graphic Design

POWER SKILLS TECHNICAL CENTER
Philippines
06.2014 - 07.2014

Certificate Holder - Computer Studies (Medical Transcription)

University of Perpetual Help
Philippines
07.2006 - 01.2007

Bachelor of Science - Accounting

University of Perpetual Help
Philippines
06.1999 - 03.2020

Skills

  • Customer Service
  • Food display creation
  • POS Systems
  • Beverage preparation
  • Multitasking
  • Team player
  • Point-of-sale software
  • Stock inventory management
  • Microsoft Office Suite expertise

Timeline

Cafe barista

SRACO HUMAN RESOURCE
03.2024 - Current

Waitress/Barista

AL AJEER RECRUITMENT CO.
10.2019 - 09.2022

Accounts assistant

UNISOUTH ADVERTISING CO.
10.2017 - 05.2019

Certificate Holder - Visual Graphic Design

POWER SKILLS TECHNICAL CENTER
06.2014 - 07.2014

Certificate Holder - Computer Studies (Medical Transcription)

University of Perpetual Help
07.2006 - 01.2007

Bachelor of Science - Accounting

University of Perpetual Help
06.1999 - 03.2020

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Hilda Canlubo