Hind Alotaibi
Riyadh
Summary
Experienced in customer service with strong communication and problem-solving skills. Consistently provides professional and courteous support, efficiently handling inquiries and complaints. Focuses on building trust and satisfaction by understanding customer needs and exceeding expectations, strengthening client relationships and improving service quality.
Overview
1
1
year of professional experience
Work History
Customer service representative
Teleperformance Tawuniya motor insurance
10.2024 - Current
- Performed administrative duties contributing towards smooth store operations.
- Enhanced communication channels through regular updates on company policies and promotions.
- Streamlined processes through efficient record keeping.
- Ensured smooth running of operations with timely preparation of reports.
- Collaborated with sales team to maximise product visibility and sales.
Education
Excel Microsoft
مركز امداد المعرفه للتدريب
الرياض05.2025
Diploma of Higher Education - Chinese language
KSU
Riyadh, Saudi Arabia06.2023
Skills
- Strong customer service orientation
- Customer loyalty
- Microsoft Office
- Excel proficiency
- Exceptional communication
Languages
Arabic
Native
English
Advanced
C1
Chinese (Mandarin)
Intermediate
B1
Personal Information
Accomplishments
Data Analysis Skills Using Microsoft Excel
Completed a 30-hour in-person training course focused on data analysis techniques using Microsoft Excel. The course was officially certified by the Technical and Vocational Training Corporation (TVTC) in Saudi Arabia and delivered by Aqmar Training Institute.
Date: July 2025 (corresponding to 13–11–1446 H)
Timeline
Customer service representative
Teleperformance Tawuniya motor insurance
10.2024 - Current
Diploma of Higher Education - Chinese language
KSU
Excel Microsoft
مركز امداد المعرفه للتدريب
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