Summary
Overview
Work history
Education
Skills
Languages
Certification
Workshop
Conferences
Timeline
Generic

Hind Alzeaagi

Riyadh,Riyadh Region

Summary

Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Quality Assurance Consultant

Princess Nourah University
Riyadh, Riyadh Region
01.2023 - Current
  • Gathered and reviewed current data to determine areas in need of improvement.
  • Worked with internal teams to evaluate and implement quality initiatives.

Quality Assurance Manager

Princess Nourah bint Abdulrahman University
Riyadh, Riyadh Region
01.2021 - Current
  • Head of Accreditation Committee at the English Language Institute.
  • Collated documentation required for external reviews and audits.
  • Written a self-study report for international accreditation parties (Eaquals, CEA).
  • Revised the ELI's Strategic 5 year Plan.
  • Monitored the Institutes' operational plans per semester and followed up with all units.
  • Followed up with the institutes' unit to implement and achieve the institutes' operational plan.
  • Made follow-ups on allocated action plan to meet completion timescales.
  • Performed periodic operational checks of data held within database to uphold quality standards.
  • Provided administrative support to units heads to manage annual review processes for programmes.
  • Attended meetings and submitted decisions made to senior management for approval.
  • Trained to be the representative of the institute as a Pioneer of Change and Well-being in Workplace.


English Language Instructor

English Language Institute at PNU
Riyadh, Riyadh
09.2018 - Current
  • Was assigned as the head of Community Service Department at ELI.
  • Assigned as the Head of Exemption Committee
  • Assigned as a member in Assessment and Curriculum Unit, responsible for written, reviewing and publishing tests.
  • Assigned as a member in Scientific Research Unit
  • Assigned as a member in the Digital Course Design Team
  • Participated in many social services and events
  • Participated as a workshop moderator in 4.0 Educational conference.


Academic Coordinator

English Language Institute at PNU
Riyadh, Riyadh Region
08.2019 - 07.2020
  • Supported language teachers in administration tasks including teachers' needs, tracking their academic pacing, evaluating their performance, and seeing to stakeholders complaints to promote effective workflow.
  • Supported team of 16 teachers plan for lessons, utilise learning materials effectively and accurately track students' attendance and performance.
  • Oversaw language training and monitored instructors' performance through routine lesson observations.
  • Assisted teachers with planning, facilitating and delivering education programmes using online platforms.
  • Tracked teachers' performance a Performance Evaluation System (PES)
  • Supported learners with programme-related questions and concerns to maintain educational progress.

Supervisor

TVTC
Riyadh, Riyadh Region
11.2014 - 02.2015
  • Supervised the General and Joint training program TVTC had with flight agencies.
  • provided weekly reports to TVTC on the trainers and the trainees.
  • Evaluated the overall program and submitted feedback.

Education

Doctor of Philosophy - Translation

Imam Mohammad ibn Saud University
Riyadh, Saudi Arabia
/2016 - /2023

Master of Arts - Linguistics

Imam Mohammad ibn Saud University
Riyadh, Saudi Arabia
/2012 - /2014

Bachelor of Arts - English Language

Imam Mohammad Ibn Saud University
Riyadh, Saudi Arabia
/2006 - /2010

Skills

  • Strategic research
  • Strategic planning
  • Operational support
  • Materials inspection
  • Testing procedures
  • Coaching and mentoring
  • Translation
  • proofreading

Languages

English
Fluent
Arabic
Native

Certification

  • Certified Trainer, Norwich Institute for Language
    Education NILE, UK - 2022.
  • Certified with a Fellow status (FHEA) from Advance HE, 2022.
  • Certified Item Writer, The Education and Training Evaluation Commission, SA- 2021.
  • Certified Syllabus Designer and Developer, Norwich Institute for Language Education NILE, UK - 2021.

Workshop

Conducted a workshop at the Excellence Centre at PNU.

Conducted a workshop to ELI's management members on ELI's strategic plan.

A panel speaker at the opening of ELI's Professional Development week. 

Participated as a member of Future collages designing a project for PNU in Al-Qiddiya. 

Conferences

Attended The British Council's the Language and Assessment Conference, Riyadh, 2023.

Attended Equals' International Conference, Tallinn, Estonia, 2023

Attended the Education 4,0 Conference as a moderator, Riyadh 2022.  

Attended the Translation Conference, PSU, Riyadh 2016. 

Timeline

Quality Assurance Consultant

Princess Nourah University
01.2023 - Current

Quality Assurance Manager

Princess Nourah bint Abdulrahman University
01.2021 - Current

Academic Coordinator

English Language Institute at PNU
08.2019 - 07.2020

English Language Instructor

English Language Institute at PNU
09.2018 - Current

Supervisor

TVTC
11.2014 - 02.2015

Doctor of Philosophy - Translation

Imam Mohammad ibn Saud University
/2016 - /2023

Master of Arts - Linguistics

Imam Mohammad ibn Saud University
/2012 - /2014

Bachelor of Arts - English Language

Imam Mohammad Ibn Saud University
/2006 - /2010

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