Hind Alzeaagi
Riyadh,Riyadh Region
Summary
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Quality Assurance Consultant
Princess Nourah University
Riyadh, Riyadh Region
01.2023 - Current
- Gathered and reviewed current data to determine areas in need of improvement.
- Worked with internal teams to evaluate and implement quality initiatives.
Quality Assurance Manager
Princess Nourah bint Abdulrahman University
Riyadh, Riyadh Region
01.2021 - Current
- Head of Accreditation Committee at the English Language Institute.
- Collated documentation required for external reviews and audits.
- Written a self-study report for international accreditation parties (Eaquals, CEA).
- Revised the ELI's Strategic 5 year Plan.
- Monitored the Institutes' operational plans per semester and followed up with all units.
- Followed up with the institutes' unit to implement and achieve the institutes' operational plan.
- Made follow-ups on allocated action plan to meet completion timescales.
- Performed periodic operational checks of data held within database to uphold quality standards.
- Provided administrative support to units heads to manage annual review processes for programmes.
- Attended meetings and submitted decisions made to senior management for approval.
- Trained to be the representative of the institute as a Pioneer of Change and Well-being in Workplace.
English Language Instructor
English Language Institute at PNU
Riyadh, Riyadh
09.2018 - Current
- Was assigned as the head of Community Service Department at ELI.
- Assigned as the Head of Exemption Committee
- Assigned as a member in Assessment and Curriculum Unit, responsible for written, reviewing and publishing tests.
- Assigned as a member in Scientific Research Unit
- Assigned as a member in the Digital Course Design Team
- Participated in many social services and events
- Participated as a workshop moderator in 4.0 Educational conference.
Academic Coordinator
English Language Institute at PNU
Riyadh, Riyadh Region
08.2019 - 07.2020
- Supported language teachers in administration tasks including teachers' needs, tracking their academic pacing, evaluating their performance, and seeing to stakeholders complaints to promote effective workflow.
- Supported team of 16 teachers plan for lessons, utilise learning materials effectively and accurately track students' attendance and performance.
- Oversaw language training and monitored instructors' performance through routine lesson observations.
- Assisted teachers with planning, facilitating and delivering education programmes using online platforms.
- Tracked teachers' performance a Performance Evaluation System (PES)
- Supported learners with programme-related questions and concerns to maintain educational progress.
Supervisor
TVTC
Riyadh, Riyadh Region
11.2014 - 02.2015
- Supervised the General and Joint training program TVTC had with flight agencies.
- provided weekly reports to TVTC on the trainers and the trainees.
- Evaluated the overall program and submitted feedback.
Education
Doctor of Philosophy - Translation
Imam Mohammad ibn Saud University
Riyadh, Saudi Arabia /2016 - /2023
Master of Arts - Linguistics
Imam Mohammad ibn Saud University
Riyadh, Saudi Arabia /2012 - /2014
Bachelor of Arts - English Language
Imam Mohammad Ibn Saud University
Riyadh, Saudi Arabia /2006 - /2010
Skills
- Strategic research
- Strategic planning
- Operational support
- Materials inspection
- Testing procedures
- Coaching and mentoring
- Translation
- proofreading
Languages
English
Fluent
Arabic
Native
Certification
- Certified Trainer, Norwich Institute for Language
Education NILE, UK - 2022. - Certified with a Fellow status (FHEA) from Advance HE, 2022.
- Certified Item Writer, The Education and Training Evaluation Commission, SA- 2021.
- Certified Syllabus Designer and Developer, Norwich Institute for Language Education NILE, UK - 2021.
Workshop
Conducted a workshop at the Excellence Centre at PNU.
Conducted a workshop to ELI's management members on ELI's strategic plan.
A panel speaker at the opening of ELI's Professional Development week.
Participated as a member of Future collages designing a project for PNU in Al-Qiddiya.
Conferences
Attended The British Council's the Language and Assessment Conference, Riyadh, 2023.
Attended Equals' International Conference, Tallinn, Estonia, 2023
Attended the Education 4,0 Conference as a moderator, Riyadh 2022.
Attended the Translation Conference, PSU, Riyadh 2016.
Timeline
Quality Assurance Consultant
Princess Nourah University
01.2023 - Current
Quality Assurance Manager
Princess Nourah bint Abdulrahman University
01.2021 - Current
Academic Coordinator
English Language Institute at PNU
08.2019 - 07.2020
English Language Instructor
English Language Institute at PNU
09.2018 - Current
Supervisor
TVTC
11.2014 - 02.2015
Doctor of Philosophy - Translation
Imam Mohammad ibn Saud University
/2016 - /2023
Master of Arts - Linguistics
Imam Mohammad ibn Saud University
/2012 - /2014
Bachelor of Arts - English Language
Imam Mohammad Ibn Saud University
/2006 - /2010
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