Hisham Amer
IT General Manager
Jeddah,02
Summary
IT General Manager | Enterprise Architect | Oracle ERP Specialist | Technical Manager Jeddah, Saudi Arabia | +966580399899 | heshamamera1@gmail.com
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Strategic IT leader with 20+ years of experience in IT management, enterprise solutions, and digital transformation. Specialized in Oracle ERP implementation, system integration, and cloud technologies, optimizing IT infrastructure for business growth. Proven expertise in IT strategy, cybersecurity, ERP solutions, and business process automation, ensuring seamless operations across multiple subsidiaries. Adept in leading cross- functional teams, managing end-to-end project lifecycles, and aligning IT with business objectives to drive innovation and efficiency.
Overview
26
26
years of professional experience
1
1
Language
Work History
IT General Manager
Taajeer Group
Jeddah
05.2023 - Current
- Oversee IT operations for 10 subsidiary companies, ensuring a unified IT ecosystem
- Led a company-wide digital transformation, integrating a single system across all subsidiaries
- Developed and implemented ERP, mobile, and web applications, enabling real-time business insights
- Established IT governance and cybersecurity protocols, ensuring compliance and data security
- Spearheaded cloud adoption and third-party system integrations (OEMs, banks, distributors).
Senior Technical Manager
Taajeer Group
01.2013 - 05.2023
- Managed end-to-end Oracle ERP implementations, customizations, and system support across all branches
- Designed and executed business process automation strategies, streamlining operations and increasing efficiency
- Led ERP system optimization and integration projects, ensuring seamless data flow and cross-platform compatibility
- Partnered with department heads to align IT solutions with strategic business objectives and operational needs
- Provided technical leadership and mentorship, guiding teams in developing and maintaining enterprise solutions.
Senior Oracle ERP Techno/Functional Consultant & Project Manager
Rusd Company
01.2009 - 07.2013
- Ensured technical quality and maintainability of implemented Oracle ERP solutions
- Designed system architecture to meet business and operational requirements
- Conducted code reviews, guided team members, and optimized Oracle ERP customizations
- Developed Oracle integration and system customization as per business needs
- Executed test scripts and cases, ensuring system stability and functional accuracy
- Troubleshot and resolved complex Oracle ERP technical and integration issues
- Led data migration, system integration, and custom module development (Forms, Reports, Web Apps)
- Provided 2nd-line end-user support, enhancing system efficiency
- Developed and maintained custom Call Center and CRM solutions using Oracle DB & Microsoft Technologies
- Fully implemented the lease financing system, ensuring seamless operation.
Senior Oracle ERP Techno/Functional Consultant
Aljomaih Automotive Company
01.2005 - 07.2009
- Played a major rule in the implementation, customization, and support of Oracle ERP across all branches
- Designed business process automation solutions, improving operational efficiency
- Provided technical leadership for ERP system enhancements, integrations, and reporting
- Collaborated with department managers to align IT solutions with business needs.
Senior Programmer & System Analyst
Aljomaih Automotive Company
07.2002 - 01.2005
- Developed a fleet management system for Saudi Aramco, integrating leasing and spare parts
- Built custom Windows services for network printing and document automation
- Administered Citrix Server and SharePoint, improving IT service delivery.
Web Developer & Software Engineer
SoftPro Company
01.1999 - 01.2002
- Designed and developed ERP solutions for SMEs using Delphi and SQL Server
- Built web applications with ASP.NET, C#, and Delphi
- Provided computer science training to IT professionals
- Key Achievements & Projects Led digital transformation across a multi-subsidiary group, increasing efficiency by 60%
- Reduced IT costs by 45% through vendor negotiations and process optimization
- Implemented cybersecurity measures, enhancing data protection and compliance
- Developed end-to-end IT systems for new businesses, integrating ERP, mobile, and web apps
- Designed and implemented barcode and touchscreen solutions for warehouse and service center automation.
Education
Bachelor’s Degree - Computer & Systems Engineering
1999
cations: OCA, OCP, CIW, OCIA - undefined
MBA & PMP - undefined
Skills
- Leadership & Management
- IT Strategy & Digital Transformation
- IT Governance & Compliance
- Budgeting & Cost Optimization
- Team Leadership & Performance Management
- Vendor & Stakeholder Relations
- Business Continuity & Disaster Recovery
- Technical Expertise
- ERP & Enterprise Solutions: Oracle EBS, Oracle Cloud Integrator, Power BI
- Development: PL/SQL, Oracle Forms/Reports, Flutter, C#, ASPNET, Flutter, ASPNET Core, Blazor, Python, Delphi, C#
- Cloud & Databases: AWS, Azure, Google Cloud, Firebase, MS SQL Server, NoSQL
- Integration & APIs: RESTful APIs, Postman, Swagger, Entity Framework, OBI Publisher
- DevOps & Security: Git, GitHub, IT Security, Cybersecurity Best Practices
- Databases: Oracle EBS, PL/SQL, SQL Server, Firebase, NoSQL
- Cloud & Security: AWS, Azure, Google Cloud, IT Governance, Cybersecurity
- Business Intelligence: Power BI, OBI Publisher, OBIEE
Timeline
IT General Manager - Taajeer Group
05.2023 - Current
Senior Technical Manager - Taajeer Group
01.2013 - 05.2023
Senior Oracle ERP Techno/Functional Consultant & Project Manager - Rusd Company
01.2009 - 07.2013
Senior Oracle ERP Techno/Functional Consultant - Aljomaih Automotive Company
01.2005 - 07.2009
Senior Programmer & System Analyst - Aljomaih Automotive Company
07.2002 - 01.2005
Web Developer & Software Engineer - SoftPro Company
01.1999 - 01.2002
Al-Azhar University - Bachelor’s Degree, Computer & Systems Engineering
- cations: OCA, OCP, CIW, OCIA,
- MBA & PMP,
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