Hisham Ramadan
Dammam,Saudi Arabia
Summary
Dynamic and results-driven professional with a strong foundation in leadership, communication, and strategic skills. Demonstrates expertise in team management and customer relationship management (CRM), with a proven track record in sales forecasting and market analysis to drive increased growth. Adept at problem solving, decision making, and conflict resolution, ensuring effective target orientation and adaptability in fast-paced environments. Committed to leveraging product knowledge and reporting skills to drive business success and achieve organizational goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Regional sales manager
Hamad A. Alessa and Sons Co.
Dammam, Saudi Arabia
2024.12 - 2026.02
- Leading and mentoring a regional sales team to consistently achieve sales targets.
- Developed competitive pricing strategies for increased market share.
- Conducted detailed market analysis, improved understanding of competitors' strategies.
- Negotiating annual contracts with clients.
- Designing and implementing strategic sales plans to increase market share and enhance profitability.
- Managing daily operations for wholesale and retail clients while ensuring compliance with brand standards.
- Coordinating with marketing and logistics teams to successfully launch new products.
- Implementing CRM systems, improving efficiency in client relationship management.
Senior marketing specialist
El Araby Co. for Trading & Manufacturing
Cairo, Egypt
2020.09 - 2024.10
- Analyzing competition and implementing marketing strategies to achieve company objectives.
- Conducted detailed market analysis, improved understanding of competitors' strategies.
- Collaborating with sales and sourcing teams to develop strategic partnership activities and implement the execution framework and strategic plan for identified opportunities.
- Assisting in negotiating and closing profitable deals with key accounts.
- Coordinating with other departments within the organization.
- Assisting in developing the annual marketing plan and controlling advertising, promotion, and sales aids in accordance with the annual marketing plan.
- Providing the sales team with the necessary technical expertise to enable them to sell the product efficiently.
Senior sales supervisor
El Araby Co. for Trading & Manufacturing
Cairo, Egypt
2017.03 - 2020.08
- Developing and implementing sales strategies that consistently achieve targets.
- Supervising and training new staff, resolving team conflicts, and enhancing team spirit.
- Managing promotional campaigns, resulting in increased customer engagement.
- Handling key performance indicators (KPIs) for wholesale and retail.
- Managing inventory and monitoring customer satisfaction metrics.
Sales representative
FRESH Electric for home appliances
Cairo, Egypt
2015.01 - 2017.02
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Identified potential leads, resulting in improved sales performance.
- Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
- Fostered strong customer relationships through exceptional service.
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Resolved customer concerns promptly to maintain satisfaction.
Education
Diploma - Business administration
IBM Academy
Cairo, Egypt 2022.09 - 2023.06
Bachelor's degree - Management Information Systems
New Cairo Academy
Cairo, Egypt 2009.10 - 2013.05
Skills
- Leadership
- Communication Skills
- Negotiation Skills
- Strategic Skills
- Team Management
- Customer Relationship Management ( CRM )
- Sales Forecasting
- Sales and Market Analysis
- Target Orientation
- Problem Solving
- Decision Making
- Product Knowledge
- Adaptability
- Conflict Resolution
- Reporting and Presentation Skills
Languages
Arabic
English
Timeline
Regional sales manager
Hamad A. Alessa and Sons Co.
2024.12 - 2026.02
Diploma - Business administration
IBM Academy
2022.09 - 2023.06
Senior marketing specialist
El Araby Co. for Trading & Manufacturing
2020.09 - 2024.10
Senior sales supervisor
El Araby Co. for Trading & Manufacturing
2017.03 - 2020.08
Sales representative
FRESH Electric for home appliances
2015.01 - 2017.02
Bachelor's degree - Management Information Systems
New Cairo Academy
2009.10 - 2013.05