HOLLY ANNE BETTERMAN
Lewiston
Summary
Dedicated and adaptable professional with a strong background in customer service, kitchen operations, and logistics. Known for exceptional reliability, trustworthiness, and a proactive approach to learning and problem-solving. Demonstrates excellent communication skills and a keen ability to quickly adapt to new environments and technologies. Seeking to leverage my diverse skill set and positive attitude in a dynamic and growth-oriented organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Cleaner
The Wine Vine
09.2025 - 11.2025
- Maintained cleanliness and sanitation in guest rooms and common areas.
- Utilized cleaning equipment and chemicals safely and effectively.
- Ensured compliance with health and safety standards during housekeeping tasks.
- Developed efficient cleaning schedules to optimize workflow.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
Junior Bistro Staff
Criterion Tavern
05.2023 - 10.2025
- Delivered exceptional food and drink service to customers.
- Utilized H&L POS & BEPOZ Electronic Order System for efficient order processing.
- Provided attentive table service, ensuring customer satisfaction.
- Maintained cleanliness and organization of dining areas.
- Addressed customer inquiries and resolved issues promptly.
- Managed phone bookings and reservations effectively.
- Assisted in training new staff members.
- Coordinated with kitchen staff to ensure timely service.
- Assisted in training new staff on operational procedures and company standards for quality service.
- Handled cash transactions accurately, ensuring compliance with financial protocols and minimizing discrepancies.
Pre - Packer
Anspach Removals
10.2024 - 02.2025
- Expertly packed and organized customers' household items for safe transport.
- Sorted and handled valuables with care and attention.
- Ensured items were securely boxed and labeled.
- Coordinated with truck drivers to facilitate smooth loading and unloading processes.
- Conducted pre-move assessments to determine packing needs.
- Provided excellent customer service during the moving process.
- Maintained accurate records of packed items.
- Collaborated with team members to resolve operational challenges promptly.
Kitchen Hand
Green Corner Kitchen
01.2022 - 05.2022
- Accurately took and processed customer orders.
- Assisted in food preparation, adhering to safety and hygiene standards.
- Performed thorough cleaning of kitchen floors, walls, and equipment.
- Efficiently handled dishwashing and sanitation tasks.
- Supported chefs in meal preparation during peak hours.
- Monitored inventory levels and reported shortages.
- Ensured compliance with food safety regulations.
- Operated kitchen equipment safely, ensuring proper usage and maintenance protocols were followed.
- Monitored inventory levels, notifying management of stock shortages to prevent disruptions.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
Education
No Degree - Highschool Education
Gawler And District College B-12
Gawler, SA11-2024
Skills
- Microsoft Office
- Food Preparation
- H&L POS
- Problem-solving
- Adaptable
- Communication
- Customer Service
- Dishwashing
- Logistics Sanitation
- Time Management
- Multi-tasking
- Attention to Detail
- Conflict Resolution
- Customer Feedback Implementation
- Pre-move Assessments
- Record Keeping
- Bathroom cleaning
- Proper chemical usage
- Vacuuming and sweeping
- Teamwork
- Customer service-focused
- Excellent oral and written communication
- Staff training
- Efficient packing
- Labelling accuracy
- Cash handling
- Sales experience
- Leadership qualities
Certification
- Current White card.
- Drivers license - provisional
Timeline
Housekeeping Cleaner
The Wine Vine
09.2025 - 11.2025
Pre - Packer
Anspach Removals
10.2024 - 02.2025
Junior Bistro Staff
Criterion Tavern
05.2023 - 10.2025
Kitchen Hand
Green Corner Kitchen
01.2022 - 05.2022
No Degree - Highschool Education
Gawler And District College B-12