A psychology graduate with 11 years of experience in store supervision and a strong background in customer service. I am skilled at team management, conflict resolution, and ensuring operational efficiency. Additionally, my background in psychology allows me to understand and meet the needs of both customers and employees, creating a positive and productive work environment.
Internal controls
Risk management
Teamwork and collaboration
Microsoft Office
Communication skills
Ability to work under pressure
Teamwork
Time management
Customer service management
Team building
Customer service
Sales Accounting
Accountability and Progress
Workplace Communication
Recruitment Best Practices in
Managing a Remote Team
Essential Professional Qualities
Information Security (for Users)
Building a Customer Experience-Centered Culture
Onboarding New Employees Working Remotely
Characteristics of Good Customer Service
Introduction to Cybersecurity
Sales Skills
Building and Managing Customer Relationships
Occupational Health and Safety Course
Sales Accounting