Summary
Overview
Work history
Education
Skills
Websites
Languages
Hobbies and interests
Affiliations
Certification
Accomplishments
Timeline
Generic
Hossam Youssef

Hossam Youssef

DOHA,Qatar

Summary

Results-driven professional specializing in team building, employee training, and operational efficiency. Proven leadership in crisis management, staff recruitment, and performance monitoring enhances organizational success. Expertise in budgeting, financial analysis, and sales strategy development drives profitability while maintaining health and safety compliance. Skilled in utilizing CRM systems and data analytics for strategic decision-making and sales performance evaluation.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Operation Business Developer (Noir Cafe )

Rise Enterprise
Doha & Riyadh , Qatar & KSA
09.2024 - Current
  • Oversee all-day operations, guiding the team to maintain high standards.
  • Developed and delivered comprehensive training programmes, improving team skills and performance.
  • Conducted performance reviews, identifying areas for development and rewarding high achievers.
  • Advised senior management on facilities needs and delivered ongoing operational support.
  • Supervised supply purchases, management and tracking in line with budgetary requirements.
  • Monitored staff performance and developed improvement plans.
  • Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
  • Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
  • Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
  • Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
  • Drove company growth with proactive mindset and results-oriented plans for business operations.
  • Analysed market trends to inform strategic planning, leading to a 12% increase in market share.
  • Pursued new opportunities in underdeveloped markets, driving growth and expansion efforts.
  • Implemented CRM system for better management of customer data and interactions.
  • Conducted comprehensive market research, resulting in valuable insights into competitor strategies.
  • Identified potential partners to expand market reach.
  • Analysed trends in the marketplace to anticipate consumer needs.
  • Increased brand visibility by organising high-impact marketing campaigns.

Restaurant Manager

SASSO Restaurant(Italian fine dining)
Doha - Qatar, Qatar
08.2022 - 09.2024
  • Oversee the operation of the restaurant and ensure a smooth workflow.
  • Monitor food quality, service, presentations, and ensure consistency of SOPs.
  • Implement health and safety regulations.
  • Develop a sales plan and set targets with a comprehensive view of the market to meet guest requirements.
  • Menu engineering, promotions, and creating new designs and layouts to match guest ambitions.
  • P & L, costing, and brand contribution increase.
  • Payroll, TPLH, SPLH, and employee progress.
  • Interviewing and hiring candidates, training and developing the team.

Restaurant General Manager

QATAR FOOD COMPANY AMERICANA
Doha - Qatar, Qatar
01.2016 - 07.2022
  • Run operations and food quality.
  • Deliver the highest possible level of customer service.
  • Training and team developing.
  • Develop plans to achieve sales and targets.
  • Control costs and manage profit and loss.
  • Food safety and hygiene handler.
  • Business and sales analysis.
  • Staff deployment and scheduling.
  • Implementation of quality and accuracy.
  • Handle restaurant income.
  • Minimise wastage of products through strict observation.

Manager

GAD RESTAURANT
Hurghada - Red sea, Egypt
01.2013 - 01.2016
  • Company Overview: Hurghada, Egypt.
  • Run operations and food quality.
  • Handle payroll and employee hiring.
  • Manage restaurant income and sales.
  • Monitoring operations and stocks.
  • Customer satisfaction and sales suggestions.
  • Employee performance and evaluation.

Supervisor

GAD Restaurant
Hurghada - Red Sea, Egypt
02.2012 - 02.2013
  • Company Overview: HURGHADA, EGYPT
  • HURGHADA, EGYPT

Dining Cashier

GAD Restaurant
Hurghada - Red Sea, Egypt
06.2011 - 01.2012
  • Company Overview: HURGHADA, EGYPT
  • HURGHADA, EGYPT

Education

BACHELOR OF ART - English

Minya University
Egypt
10.2008 - 06.2012

Skills

  • Team building
  • Employee training
  • Inventory management
  • Performance monitoring
  • Budget management
  • CRM
  • Cost control
  • Health and safety compliance
  • Sales analysis
  • Staff recruitment
  • Operational efficiency
  • Leadership skills
  • Crisis handling
  • Sales strategy development
  • Budgeting and financial analysis
  • Constructive criticism
  • Budgeting and resourcing
  • Crisis leadership
  • Data analytics and interpretation

Websites

Languages

Arabic
Native language
English
Fluent
Arabic
Native

Hobbies and interests

  • SPORTS
  • TRAVEL
  • READING
  • classic music


Affiliations

  • Gym
  • Football
  • Travel
  • Listen Classic Music

Certification

Hold Heavy Training at food safety from Online Academy (Udemy) , YUM and Qatar chamber

Accomplishments

    2 times Fact Magazine ( fine dining Award )

Timeline

Operation Business Developer (Noir Cafe )

Rise Enterprise
09.2024 - Current

Restaurant Manager

SASSO Restaurant(Italian fine dining)
08.2022 - 09.2024

Restaurant General Manager

QATAR FOOD COMPANY AMERICANA
01.2016 - 07.2022

Manager

GAD RESTAURANT
01.2013 - 01.2016

Supervisor

GAD Restaurant
02.2012 - 02.2013

Dining Cashier

GAD Restaurant
06.2011 - 01.2012

BACHELOR OF ART - English

Minya University
10.2008 - 06.2012

Similar Profiles

Create profile
Hossam Youssef