HRIDAY BISWAS
GOPALGONJ,DHAKA,BANGLADESH
Overview
3
3
years of professional experience
Work History
Housekeeper
Sfwat al-kjobar hotel
al olya, alkhobar
02.2026 - 06.2026
- Cleaned rooms, ensuring client and management satisfaction through attention to detail.
- Managed daily cleaning, dusting, and vacuuming of assigned rooms to maintain high standards of hygiene.
- Maintained spotless floors using Hoovers, mops, and brushes for thorough deep cleaning.
- Prepared room and linen changes prior to the arrival of house guests.
- Stocked toilet tissue, paper towels and other bathroom supplies.
- Executed deep cleaning of bathrooms and kitchens, prioritising sanitisation to uphold health standards.
- Removed trash from guest rooms, including emptying bins and properly disposing of soiled linen.
- Cleared rubbish and soiled linens from room attendant trolleys to maintain cleanliness and organisation.
- Kept utility sink rooms in clean, neat and orderly condition.
- Emptied and cleaned waste receptacles in rooms, hallways and outside areas.
Bell Attendant
SONARGAON HOTEL
DHAKA, BANGLADESH
01.2025 - 09.2025
- Monitored entrance and lobby areas, ensuring a welcoming environment for all guests.
- Welcomed guests to the hotel in a polite and friendly manner, cultivating an excellent first impression of the hotel.
- Provided guests with detailed information about hotel amenities, local arts and culture and dining options to enhance travel experience.
- Coordinated with housekeeping staff to ensure timely room readiness for new guests, enhancing guest satisfaction.
- Greeted visitors upon their arrival and provided location information to acquaint guests with hotel.
- Collaborated with reception to expedite room allocations, streamlining guest check-in process.
- Arranged transportation for guests, including taxi bookings and shuttle services, ensuring seamless travel experience.
- Maintained friendliness, proactivity and attentiveness during all guest encounters.
Office Administration Assistant
RHM COMPANY
DHAKA, BANGLADESH
04.2023 - 04.2024
- Managed daily office operations, scheduling appointments and organising meetings to enhance workflow efficiency.
- Handled incoming calls and emails, providing prompt responses and directing queries to relevant departments.
- Answered telephone calls promptly and professionally, quickly ascertaining caller requirements to direct queries appropriately.
- Transferred applications and associated files between departments, ensuring timely and accurate processing.
- Provided support to human resources, assisting with recruitment processes and maintaining employee records.
Education
Bachelor of Arts - Degree
Govt.Bangabandhu College and university
Gopalganj, dhaka01-2023
Skills
- Cleaning
- Deep cleaning techniques
- Room preparation
- Cleaning protocols
- Cleaning chemicals safe handling
- Health and safety compliance
- Customer service
- Client relationship management
- Event coordination
- Hospitality knowledge
- Time management
- Efficient time management
- Flexibility in tasks
- Reliability
- Hardworking
- Integrity and honesty
- Communication skills
- Decision-making skills
- Dusting
- Confidentiality understanding
Languages
Hindi
Intermediate
B1
Timeline
Housekeeper
Sfwat al-kjobar hotel
02.2026 - 06.2026
Bell Attendant
SONARGAON HOTEL
01.2025 - 09.2025
Office Administration Assistant
RHM COMPANY
04.2023 - 04.2024
Bachelor of Arts - Degree
Govt.Bangabandhu College and university