Relentless professional equipped with outstanding leadership, problem-
solving, abilities. Drives store success by overseeing team activities and daily operations. Dedicated to delivering maximum profits and offering top-notch services. And Skilled in planning and operations management background running successful business operations with knowledge of budgeting, staffing and marketing.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
Work history
Operation Area Manager
Yaa Foods
Riyadh, Riyadh Region
11.2022 - Current
Conducted staff appraisals and promoted ongoing professional development.
Analysed sales figures, identifying areas to improve and implementing remedial action.
Managed Dark store inventory by directing routine stock control procedures to maximise sales opportunities.
Recruited and trained staff members, leading by example to consistently elevate store standards.
Maintain health and safety standards, promote a positive on-site safety culture and ensure the sites are compliant with regulatory requirements. Maintain a clean and tidy store.
Evaluate the store performance using key metrics and address issues to improve it. Set targets for your store which are ambitious but achievable and support your teams in achieving the changes.
Retail Store Manager
Bindawood Group of Cpmpanies, Danube
Riyadh, Saudi Arabia
10.2020 - 11.2022
To act an ambassador for the brand and store within the KSA and be aware of all relevant events and important periods for the market
To conduct the regular store meetings to outline set sales targets, objectives and provide relevant data
To ensure that the store complies with Bindawood,s Health, Safety, and security policies, this will involve liaison with the Manager, Operations manager and Health and safety
To ensure that correct staffing level are maintained at all times and make sure that all staff are well maintained all time
To make sure that daily and seasonal deliveries, products in and out and stock procedures are undertaken as per set Bindawood guideline
Make sure that the store is always merchandised to desired standard as per set by the management.
To make sure that staff are given the relevant product training continuously and monitor compliance with Implemented policies and procedure
To manage with close liaison with, Operation Manager and HR delegate, all of the staff within the store, with particular references to induction, training, discipline and appraisals
Any other duties as outlined by the higher management
Monitored stock levels, managing inventories and logistics to maximise sales potential.
Deputy Manager
BinDawood Group of Companies, Danube
Riyadh
12.2017 - 10.2020
Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Created and implemented best practice policies and processes to aid operational performance.
Maintain Avaiability by focusing on top 1000/ 3000 report of products
Store Supervisor
Bindawood Group of Companies, Danube
Riyadh, Riyadh Region
08.2017 - 11.2017
Prepare and distribute all documentations related to different section of the hypermarket
Deals with vendors of different companies
Develop and maintain the suitable measures and process for controlling over / shortage of stock, to ensure sufficient levels of stock and act upon all over stock matters and discrepancies
Monitor the inventories of different section of hypermarket
Hand over price change report to section supervisor for changing the price and take quick action Page 2 of 4 on it
Monitor the whole process of Promotional Items
Focus on Customer service
Visit warehouse every day to check the items which are not still displayed in the hypermarket and if not the make sure its availability in the hypermarket
Fill check list book on daily basis by visiting the every department of the hypermarket
Make sure all are filling the department supervisor check list, WIBIT Report,
ABC Report on daily and weekly basis to maintain the standard of the Danube Hypermarket