Humphrey Wandera
Mombasa,Kenya
Summary
Dynamic and culturally sensitive professional with a proven track record of adaptability in diverse work environments. Demonstrates excellent communication skills and decision-making agility, complemented by strong team collaboration and leadership abilities. Proficient in GPS navigation and maintaining record-keeping accuracy, with a focus on achieving organisational goals through effective teamwork and leadership.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Delivery Supervisor
Kutuma Kenya Ltd
Mombasa, Kenya
01.2019 - 01.2023
- Supervised and coordinated delivery operations to ensure timely service and customer satisfaction.
- Liaised with other departments for smooth operations and mutual support during peak periods.
- Proactively addressed potential issues through careful monitoring of ongoing delivery tasks.
- Trained new staff for enhanced performance and quicker deliveries.
Delivery Agent
Simbisa Brands
Mombasa, Kenya
01.2016 - 01.2019
- Executed delivery tasks efficiently while maintaining high customer service standards.
- Used navigation systems efficiently; ensured no delays in reaching destination points.
- Followed company protocols during each delivery; upheld brand reputation consistently.
- Navigated around traffic congestion effectively for punctual deliveries.
Personal Driver
Nyali Mombasa
Mombasa, Kenya
01.2014 - 01.2015
- Provided reliable and safe transportation for clients.
- Provided help with luggage, simplifying the travel experience for clients.
- Managed minor repairs on vehicle to avoid breakdowns whilst on duty.
- Offered personalised driving services to suit individual client needs or preferences.
Security Guard
KK Group of Companies
Mombasa , Kenya
01.2012 - 01.2013
- Ensured the safety and security of premises and personnel.
- Collaborated with law enforcement agencies to report unusual incidents.
- Responded to emergencies with swift action, prioritising the safety of personnel.
- Maintained detailed logs of all patrol activities for record-keeping purposes.
- Ensured premises safety through regular patrols and surveillance.
Education
Kenya Certificate of Secondary Education -
John Osogo Secondary School
01.2003 - 01.2006
Kenya Certificate of Primary Education - undefined
Lugale Primary School
01.1994 - 01.2002
Skills
- Excellent communication skills
- Culturally sensitive
- Adaptable to diverse work environments
- Strong team player
- Ability to lead
- Ability to follow
- Record keeping accuracy
- Decision-Making agility
- GPS navigation usage
Certification
- KK Security Company, 01/01/12, Basic Security Officer's Course – Supervision
- Hope Computer Academy, 01/01/10, Certificate in Computer Packages
- AA Driving School, 01/01/09, Driving License
Languages
English
Fluent
Affiliations
- Reading
- Driving
- Meeting new people
References
Mercy Soi
Human Resource Manager, Kutuma Kenya Ltd
Phone: +254795 721255
Joseph Juma
Brand & Operations Manager, Simbisa Brands
Phone: +254706 950258
Cecilia M. Okumu
Lecturer, Kenyatta University – Mombasa Campus
Phone: +254728 408484
Timeline
Delivery Supervisor
Kutuma Kenya Ltd
01.2019 - 01.2023
Delivery Agent
Simbisa Brands
01.2016 - 01.2019
Personal Driver
Nyali Mombasa
01.2014 - 01.2015
Security Guard
KK Group of Companies
01.2012 - 01.2013
Kenya Certificate of Secondary Education -
John Osogo Secondary School
01.2003 - 01.2006
Kenya Certificate of Primary Education - undefined
Lugale Primary School
01.1994 - 01.2002
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