Hussain Alabdullah
Performance Manager
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Over 19 years of experience in Gas turbine field service, tooling, operation, and contractual services.
Overview
19
19
years of professional experience
Work History
Contract Performance Manager
GE Power
Saudi Arabia
09.2019 - Current
- Commanding overall responsibility for profitability and performance of the unit across several Power Generation sites in Saudi in alignment with customer contractual services agreements in millions of dollars
- Overseeing Gas Power's contractual services portfolio with a specific focus on strategic long-term customer partnerships that deliver differentiated lifecycle outcomes to customers in a dynamic energy marketplace
- Producing technical scope of works and specifications for service agreements and Time and material program management
- Directing all services, resources, and sales operations; launching sales opportunities of products, services, repairs, and upgrades to customers for existing Gas Turbine and generator units in pursuit of business growth
- Offering sound technical advice and solutions to various technical problems and customer concerns and ensuring prompt resolution
- Ensuring the success of sales campaigns for new contracts and proposals while fostering effective inter/intra-departmental communication and customers for assigned contracts
- Acting independently on commercial and technical matters, serving as a single point of contact for customers, and working with cross-functional teams to improve processes and procedures
- Develops an annual plan for the department by leveraging longstanding careers with leadership roles to drive results through innovation and authoritative insight, execution, and measurement.
Tooling Center Manager
GE Power
Kuwait
04.2016 - 08.2019
- Handpicked new tooling center at Kuwait while leading other tooling hubs in Saudi and Qatar serving Middle East, North Africa & Turkey region.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Skyrocketed revenues in the region from $600 K to over $2 MM annually by substantially improving tooling utilization and increasing the number of new customers and sites
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Drove continuous process optimization and operational excellence, effectively catered to tooling requirements for Kuwait's major inspections, and recorded success in minimizing costs by $100 K while increasing availability.
- Collaborated closely with other department managers (Field Services, Engineering, EHS) to align goals, share knowledge, and boost overall center performance.
- Expanded footprint of tooling services beyond the assigned regions to Australia, Vietnam, the UK, and Japan in liaison with the CS team, Sales, and Service managers, simultaneously minimizing costs and maximizing revenues
- Driving behind enhanced business performance, providing services for product sales and leasing for Kuwait's customers.
Customer Service Engineer
GE Power
02.2014 - 03.2016
- Developed robust solutions to successfully deliver any planned or forced outages for both Contractual and Transactional contracts across Tihama Power, Saudi Aramco, Marafiq IWPP, Saudi Electric Company, SABIC, etc., leading to immediate and long-term business payoffs
- Owned P&L accountability big picture strategy that built businesses, drove continuous improvement, generated positive ROI, and measurable sales/market leadership and regional growth
- Commanded all activities in pre-planning outages and post-outage reviews with internal/external teams, i.e., CPMs, SM, Tool centers, Engineering, and Sourcing to exceed customer expectations
- Ensured accurate service terms were in place to ensure long-term customer relationship success and superior service delivery for outages
- Partnered with Technical Advisors, Supervisors, and EHS (Environment, Health, and Safety) for outage execution and with Quality teams for audit and cost control
- Improved workforce and tooling utilization and reduced costs by implementing continuous process optimization and operational excellence.
Mechanical Technical Advisor (Maintenance Engineer)
GE Power
08.2008 - 01.2014
- Experienced in Gas Turbine Maintenance and repair, Inspections, Installation, Start-up and commissioning
- Recorded success in spearheading several outages of Gas Turbines, Generators, Auxiliaries, and Balance of Plant, GE, Alstom, and Siemens (i.e., 5, 7EA, 7FA, 9E, 9FA, 6B)
- Served as a key person in resolving technical issues, troubleshooting, and seamless coordination with peers, technicians, Engineering, and customers
- Highly appreciated and applauded by customers and GE on successful completion of outages exceeding safety, quality, and schedule obligations
- Empower junior engineers to perform at their peak and share best practices with the team.
Engineer IV - Rotating Equipment Engineer
Saudi Aramco
05.2006 - 08.2008
- Responsible for the reliability and maintenance of rotating equipment at the Hawiyah Gas Plant
- Troubleshoot and perform Root Cause Analysis (RCA) using the Apollo tool
- Perform reliability-centered maintenance RCM for critical equipment
- Implement condition monitoring techniques to predict and prevent equipment failure
- Assigned as a project engineer for installing and commissioning the new Hawiyah NGL Plant.
Field Engineer - MWD/LWD
Halliburton
10.2004 - 04.2006
Education
Master of Business Administration - candidate
Jack Welch Management Institute
Bachelor of Engineering - Mechanical Engineering
King Saud University
Skills
Budgeting
Quality Management
Financial Management
Strategic Planning
Coaching
Customer Service Management
Maintenance and Repair
Technical Support
Daily Operation
Process Improvements
Troubleshooting
Timeline
Contract Performance Manager
GE Power
09.2019 - Current
Tooling Center Manager
GE Power
04.2016 - 08.2019
Customer Service Engineer
GE Power
02.2014 - 03.2016
Mechanical Technical Advisor (Maintenance Engineer)
GE Power
08.2008 - 01.2014
Engineer IV - Rotating Equipment Engineer
Saudi Aramco
05.2006 - 08.2008
Field Engineer - MWD/LWD
Halliburton
10.2004 - 04.2006
Master of Business Administration - candidate
Jack Welch Management Institute
Bachelor of Engineering - Mechanical Engineering
King Saud University