Hussain I. Hussain
Riyadh,Saudi Arabia
Summary
Accomplished Infrastructure Expert with 14 years of professional experience in the ICT and ISP sectors. Expert in architecting, migrating, and managing large-scale network ecosystems, with deep specialization in Cisco ACI (SDN), Cisco SD-WAN, and Network Security. Proven track record at Solutions by STC and NourNet in ensuring 99.9% high availability for critical Data Center resources, hyper-converged systems, and complex enterprise infrastructure.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Sr. Specialist, Provisioning & Infrastructure
SOLUTIONS BY STC
Riyadh
2022.12 - 2026.04
- Final Escalation Authority: Serve as the Tier-3 technical lead for complex infrastructure cases escalated from the network team, ensuring rapid restoration of services.
- High-Availability Management: Oversee core network and server infrastructure to maintain 99.9% uptime for enterprise-grade managed services.
- Next-Gen DC Deployment: Lead the end-to-end deployment of new Data Center (DC) environments, integrating modern hardware and software-defined solutions.
- Hyper-Converged Infrastructure: Manage and optimize Cisco HyperFlex and Nutanix environments alongside VMware clusters to support scalable workload demands.
- Data Protection: Administer Veeam Backup Solutions to guarantee 100% data integrity and robust business continuity.
- Digital Enabler & Managed Services Provider (MSP)
Senior Network Specialist
NOURNET
Riyadh
2020.09 - 2022.11
- SDN Transformation: Orchestrated the migration of legacy infrastructure to Cisco ACI (SDN), enhancing network automation and reducing provisioning time.
- Network Architecture Redesign: Led the redesign and expansion of ISP/MSP network topologies to support increased client density and performance requirements.
- Backbone Monitoring: Managed advanced proactive monitoring systems to identify and mitigate bottlenecks across the ISP backbone.
- Internet Service Provider (ISP)
Sr. Network Engineer / Team Leader
NOURNET
Riyadh
2018.01 - 2020.09
- Strategic Leadership: Managed a technical team of engineers and technicians; developed short-term and long-term plans to meet department KPIs.
- Technical Operations: Provided expert knowledge on ISP design, BGP/MPLS configurations, and high-level troubleshooting for corporate clients.
- Service Assurance: Monitored SLAs/OLAs and directly followed up on critical escalations to maintain high customer satisfaction levels.
- Internet Service Provider (ISP)
Sr. Network Engineer & Technician
NOURNET
Riyadh
2015.07 - 2017.12
- 3rd Line Support: Resolved the most complex tickets escalated from Tier 1 and 2, acting as the subject matter expert for the ISP core.
- Internet Service Provider (ISP)
Site Engineer
2012.05 - 2015.06
- Deployment: Executed on-site installations and configurations of Routers, Switches, and Firewalls for key enterprise accounts.
Education
Bachelor of Applied Computer Network Engineering -
College of Telecom and Information (CTI)
RiyadhNetwork Diploma -
AlKhaleej Institute (New Horizon)
RiyadhSkills
- Software-Defined Networking:
Cisco ACI (Implementation, Migration & Management)
Cisco SD-WAN - Enterprise Networking: MPLS, BGP, OSPF, Advanced Routing & Switching (Cisco, Huawei, Arista)
- Network Security: Palo Alto NGFW (PCNSE), Fortinet (NSE 4)
- Systems & Virtualization: VMware vSphere/ESXi, Cisco HyperFlex, Nutanix HCI, Windows Server, Linux (Ubuntu/CentOS)
- Data Resiliency: Veeam Backup & Replication, Disaster Recovery Planning
- Leadership: Team Management, Strategic Planning, KPI Monitoring, SLA/OLA Oversight
Certification
- CCIE Data Center #65898 (Cisco Certified Internetwork Expert)
- CCNP Enterprise Infrastructure (Cisco Certified Network Professional)
- PCNSE (Palo Alto Networks Certified Network Security Engineer)
- NSE 4 (Fortinet Network Security Expert)
- CCNA (Cisco Certified Network Associate)
LANGUAGES
Arabic
Native
English: Professional Working Proficiency
Fluent
French: (Current Learner)
Beginner
REFERENCES
Available upon request.
Timeline
Sr. Specialist, Provisioning & Infrastructure
SOLUTIONS BY STC
2022.12 - 2026.04
Senior Network Specialist
NOURNET
2020.09 - 2022.11
Sr. Network Engineer / Team Leader
NOURNET
2018.01 - 2020.09
Sr. Network Engineer & Technician
NOURNET
2015.07 - 2017.12
Site Engineer
2012.05 - 2015.06
Bachelor of Applied Computer Network Engineering -
College of Telecom and Information (CTI)
Network Diploma -
AlKhaleej Institute (New Horizon)