HUSSAIN SAEED AL-SHAMMASI
Eastern Province,Saudi Arabia
Summary
Seeking a position in the banking field where I can make the best of my potential, further enhance my managerial skills, and contribute to both organization's and personal growth.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Branch Manager
Riyad Bank
Ras Tanura, & Jubail, Eastern Province
11.2021 - 09.2025
- Lead the team to achieve branch's budget.
- Utilize my connections to enhance branch's products wallet and NIBs as well.
- Boost branch sales by developing and deepening customer loyalty and opening new sales channels.
- Facilitate smooth running of branch operations by verifying consistent compliance with standard operating procedures.
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Uncover and resolve major issues impacting sales management and business operations.
- Perform monthly, quarterly, and yearly employee performance appraisals.
- Organize regular coaching and training exercises with staff to build self trust and motivation.
- Conduct Daily meeting with the team to insure each one is on track moving toward achieving his goal which will ultimately lead to achieving branch's goal.
- Preparing and conducting sales plans to help better achieving and exceeding branch's annual budget.
- Evaluate local market conditions and sought new opportunities for sales.
- Achievements:
- Leading Ras Tanura Branch to be among the best 20 branches performance in the entire Branches Network in the first quarter 2023 where it was one of the least performing branches before I took over more than a year ago.
- The highest branch sales growth in Qatif & Jubail Area in the year of 2022.
Assistant Branch Manager
Riyad Bank
Ras Tanura, Jubail, & Saihat, Eastern Province
05.2015 - 11.2021
- Make sure that all sales officers achieved their target by end of each month
- Approve all requests related to sales and services matter after verifying the information and forms
- Address customer issues calmly and professionally, delivering quick, successful resolutions.
- Build customer relationships with consultative sales approach.
- Train staff on best practices to achieve optimal productivity.
- Carefully manage and record cash and credit transactions, diminishing financial discrepancies.
- Achievements:
- Best Assistant Branch Manager in the Eastern Region in 2018.
Sales and Service Officer
Riyad Bank
Safwa, Eastern Province
09.2012 - 05.2015
- Selling mortgage loans, personal loans and credit cards
- Opening current accounts and time deposits
- Solving the customers' problems and issues
- Targeting companies' staff for selling bank products such as personal loans and credit cards
- Achievements:
- The highest performance in the district by 850%
- Increase the mortgage sales for the branch by 40%
COOP Program
Saudi Electricity Company
Dammam, Eastern Province
06.2011 - 01.2012
- Developed an employee recruitment system using Microsoft Access
- Maintained employee files and the HR filing system
- Assisted with the day-to-day efficient operation of the HR office
Education
Bachelor's degree - Management Information Systems
King Fahd University of Petroleum and Minerals
06.2007 - 06.2012
High School - Natural Science
Dar Alhikma Secondary School
01.2002 - 01.2005
Skills
- Customer relationship management
- Employee management
- Strong team-builder
- Sales expertise
- Customer service awareness
- Strategic cost management
- Complex problem solving
- Excellent verbal/written communication in English and Arabic Languages
- Goal-oriented
- Proficient in MS Office
- Organised and efficient
- Excellent time management skills
Certification
- Building Leaders, Shaping Success (2025)
- Branch Managers Program (2024)
- Creating a Culture of Conversation Program (2022)
- The 7 Habits for Managers Program (2021)
- Awareness program on operational risks (2021)
- Passed the Credit Counselor Professional Exam (2021)
- Passed Retail Certification Program (2020)
- Service Excellence Program (2020)
- Riyad Bank Products and Services Workshop (2018)
- Combating Fraud and Financial Crimes Course (2018)
- Initiatives of the Real Estate Development Fund (2018)
- Information Security Training Program (2017)
- Anti-money laundering training program (2016)
- Passed Retail Banking Professional Foundation Exam (2015)
- Certified Professional Manager Program (2015)
- Riyad Bank Future Managers Program (2014)
- Certified Supervisor Banking Training Program (2014)
- Compliance Program awareness and combating money laundering (2013)
- Riyad Bank Advanced Training Program (2013)
- Feelings for Professionals Course (2013)
- Riyad Bank Qualifying Program (2012)
- Passed IELTS (International English Language Testing System) with an overall score of 6.0 (2007)
- ICDL (International Computer Driving License) Certificate (2007)
LANGUAGES
Arabic: Advanced
English: Advanced
Timeline
Branch Manager
Riyad Bank
11.2021 - 09.2025
Assistant Branch Manager
Riyad Bank
05.2015 - 11.2021
Sales and Service Officer
Riyad Bank
09.2012 - 05.2015
COOP Program
Saudi Electricity Company
06.2011 - 01.2012
Bachelor's degree - Management Information Systems
King Fahd University of Petroleum and Minerals
06.2007 - 06.2012
High School - Natural Science
Dar Alhikma Secondary School
01.2002 - 01.2005