Hussam Alzahrani
Jeddah,Mecca Region
Summary
Accomplished professional with extensive expertise in import and export operations, logistics management, and supply chain coordination. Proven track record in staff supervision and management, ensuring optimal performance and cost control. Adept at customs compliance, carrier negotiations, and documentation management, with a strong proficiency in Excel. Skilled in distribution centre layout design and international shipping knowledge, driving efficiency in both freight operations and warehousing. Committed to enhancing operational efficiency and pursuing opportunities for performance optimisation within the logistics sector.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work history
Logistics officer
Isam Khairi Kabbani Group
Jeddah
2024.04 - Current
Logistics Manager
Saudi lanalogistics
Jeddah, Mecca Region
2022.01 - 2024.01
- Researched issues to address shipping errors and packaging mistakes.
- Develop and maintain best business practices and carrier sales strategies.
- Led and managed projects to support logistics efforts and plans.
- Create and implement standard operating procedures (SOPs) within carrier department.
- Accurately price RFPs with input from teams.
- Selected, trained and performance-managed staff to build results-focused team.
- Directed daily operations to achieve maximum output and reduce costs.
- Continuously develop current pricing on all lanes through direct contact with carriers, posting loads and utilizing 3rd party data sources.
- Delivered outstanding customer service by addressing inquiries and resolving issues promptly.
- Oversee entire process of shipment, from acquisition to delivery.
- Coordinate with clients, suppliers, warehouses, and transportation to ensure efficiency.
- Review and research client needs and approach to fulfill them.
- Generate reports to CEO.
Logistics Coordinator/Supervisor
Saudi lanalogistics
Jeddah, Mecca Region
2020.01 - 2021.12
- Booked shippers and sent appropriate documentation, reducing dispatch delays.
- Lead Carrier and Operations team responsible for matching loads, scheduling shipments, ensuring on time pick-up and delivery, and maintaining positive relationships with carriers.
- Planning vehicle routes.
- Facilitated smooth shipping processes, preparing dispatch export documentation to customs requirements.
- Evaluating quality of logistics processes and Planning improvements
- Worked with operational team to reduce waste where possible.
- Communicated with carriers, shipping lines and external haulage contractors.
- Liaising with customers and suppliers and negotiating optimum rates
- Responding to Client inquiries and guide them to proper
decision. - Ensure that quality meets required standards.
Customer Service Representative
STC
Jeddah, Mecca Region
2020.01 - 2020.06
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with varying questions using product knowledge and service expertise.
- Adhered strictly to policies and procedures for continued company compliance.
- Managed high-volume customer queries simultaneously through effective multitasking.
Trainee
DPW & RSGT
Jeddah, Mecca Region
2019.01 - 2019.04
- Managed multiple projects efficiently through effective scheduling and planning.
- Produced and presented performance-based presentations in PowerPoint .
Education
Bachelor's degree - Supply Chain Management
King AbdulAziz University
Jeddah, Mecca Region 2001.01 -
Diploma - Logistics and Transportation
The Chartered Institute of Logistics and Transport
Jeddah, Mecca Region 2001.04 -
Skills
- Import and export operations
- Staff supervision and management
- Logistics management and oversight
- Supply chain coordination
- Customs compliance
- Excel proficiency
- Distribution and warehousing
- Carrier negotiations
- Documentation management
- Distribution centre layout design
- International shipping knowledge
- Domestic freight operations
- Cost control and tracking
- Performance optimization
Certification
- CILT: Certificate of logistics and transportation
- Managing Import and Export Operations
- Supply Chain Management
- Procurement Management
- Accounting
- Excel 2013 program
- Ensure there are Consumption and Sustainable Production
- Red sea Gate way Terminal
- Ways to make Cities Safe and Sustainable
- Scientific methods in the preservation of the port environment
Accomplishments
- Designed and implemented a temporary integrated system in Google Sheets connecting three critical departments, significantly improving information flow, reducing delays, and enhancing decision‑making accuracy across operations.
- Increased Freight Forwarding Department revenues through process optimization, improved coordination, and tighter control over operational and financial workflows.
- Successfully revoked a SAR 1,000,000 fine imposed on the company by leading a structured review, coordinating with regulatory bodies, and presenting compliant operational evidence.
Languages
English
Arabic
Timeline
Logistics officer
Isam Khairi Kabbani Group
2024.04 - Current
Logistics Manager
Saudi lanalogistics
2022.01 - 2024.01
Logistics Coordinator/Supervisor
Saudi lanalogistics
2020.01 - 2021.12
Customer Service Representative
STC
2020.01 - 2020.06
Trainee
DPW & RSGT
2019.01 - 2019.04
Diploma - Logistics and Transportation
The Chartered Institute of Logistics and Transport
2001.04 -
Bachelor's degree - Supply Chain Management
King AbdulAziz University
2001.01 -