Hussam Mulah

• Managing the organizational structure of Zahid Group to ensure alignment with business needs.

• Overseeing corporate objectives related to Saudization, conducting monthly reviews with stakeholders across businesses.

• Driving employee engagement initiatives in collaboration with the Engagement & Culture department.

• Monitoring employee satisfaction, identifying areas for improvement, and implementing strategies to enhance the work environment.

• Leading a team of nine HR Business Support members, overseeing their objectives, performance, and professional development.

• Reviewing and managing Succession Development Plans for critical roles in collaboration with Talent Management.

• Facilitating goal-setting processes across businesses, ensuring alignment with strategic objectives and successful completion.

• Overseeing performance management, implementing performance improvement plans, and aligning them with business goals.

• Led full-cycle recruitment at Zahid Group, ensuring strategic hiring across all levels. Led Saudization initiatives to develop local talent and maintain compliance with national policies. Designed and executed a national hiring plan to support workforce growth while managing internship and government training programs to build a strong talent pipeline.
• Oversaw local and international recruitment strategies, leveraging diverse sourcing channels and data-driven insights to optimize hiring decisions.
• Led employee engagement initiatives, including listening sessions, exit interviews, and well-being programs. Organized engagement activities such as sports tournaments and Mazaya offers to enhance workplace. Managed employee grievances, fostering a fair and positive work environment.

• Managed the full recruitment cycle across all levels at Zahid Group, from job posting to offer negotiation, ensuring a seamless hiring process. Led Saudization initiatives to attract local talent. Executed a national hiring plan by forecasting workforce needs and optimizing recruitment activities. Oversaw local and international hiring, leveraging digital platforms and industry networks to source top candidates.
• Managed internship and government training programs, strengthening partnerships with educational institutions and ensuring structured onboarding. Produced data-driven recruitment reports to enhance hiring strategies and decision-making.
• Drove employee engagement initiatives, including listening sessions, exit interviews, fostering a positive workplace. Organized sports tournaments and recognition events to boost morale and team collaboration. Handled employee grievances and Mazya offers.

• Supported employee engagement initiatives to foster a positive workplace culture. Conducted listening sessions to gather employee feedback and identify areas for improvement. Managed exit interviews to analyze turnover trends and enhance retention strategies.
• Organized engagement activities, including well-being programs, sports tournaments, and recognition events, to boost morale and team collaboration. Assisted in handling employee grievances, ensuring fair resolution and compliance with company policies. Coordinated Mazaya offers and other employee benefits to enhance overall job satisfaction.

• Supported the recruitment process by sourcing and filtering candidates to ensure alignment with job requirements. Attended job fairs to attract potential talent and expand the candidate pipeline.
• Managed the Apprenticeship Program by collaborating with technical vocational colleges and institutions to source local candidates, coordinating interviews, and facilitating assessments with Zahid Learning Center.
• Provided recruitment support to senior talent acquisition specialists by screening CVs, arranging interviews, and coordinating assessments for non-technical positions.

• Managed technical issues reported from service maintenance and escalated them to TOYOTA Japan through the TOYOTA Technical Website.

• Analyzed and diagnosed complex technical problems to provide accurate solutions and improve service efficiency.

• Ensured proper documentation and communication of technical findings to enhance knowledge-sharing within the service team.

Senior Technician / Technician

• Conducted hands-on diagnosis and troubleshooting of technical issues in vehicles, ensuring timely and effective repairs.

• Provided technical training and mentorship to junior technicians to enhance their skills and expertise.

• Worked extensively in the workshop, handling various service operations to maintain high-quality standards.