Hussein Ahmed Elloaizy
Al-Madinah,Saudi Arabia
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
Work history
ERP Consultant , Implementer & Trainer
Ultimate Solutions (Onyx)
Al-Madinah, Saudi Arabia
2021.01 - Current
- Expertise in Onyx ERP, including HR Modules, POS, General Ledger, Sales & Purchases, and Inventory Modules.
- Managed over 200 customer ERP implementation & trained over 150 end-user in ERP
- Improved ERP system performance by conducting thorough data analysis.
- Delivered detailed technical reports that paved way for significant process improvements in handling ERP system.
- Worked closely with IT department on integrating third-party applications into existing infrastructure leading to increased automation.
- Consulted with users and management to formulate guiding principles.
Customer service executive
NBE (National Bank of Egypt)
6th of october, Egypt
2018.12 - 2020.12
- Expertise in operational use of Siebel, Wincash, CCat, Logistics, ACI, Flexcube, XCS, MOBpay, Loyalty Systems, MasterCard, Unify, Gini, and MS Office.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Trained new hires for improved productivity and efficiency on the job floor.
- Ensured smooth running of operations with timely preparation of reports.
Retail Store Senior
Vodafone Egypt
Tanta, Egypt
2016.10 - 2018.11
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Applied positive customer service approach to increase satisfaction levels.
Education
Bachelor - Accounting & Business Administration , Faculty of Commerce English Section
Tanta University
Egypt /2012 - 2016.01
Skills
- Knowledge of manufacturing processes
- Training end-users
- Knowledge of CRM systems
- Accounting procedures knowledge
- Knowledge of oracle ERP
Languages
English
Fluent
Arabic
Native
Japanese
Intermediate
References
References available upon request.
Timeline
ERP Consultant , Implementer & Trainer
Ultimate Solutions (Onyx)
2021.01 - Current
Customer service executive
NBE (National Bank of Egypt)
2018.12 - 2020.12
Retail Store Senior
Vodafone Egypt
2016.10 - 2018.11
Bachelor - Accounting & Business Administration , Faculty of Commerce English Section
Tanta University
/2012 - 2016.01