Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hussein Ali Hussein

Riyadh

Summary

Highly motivated and results-oriented Telecom Engineer and Project Manager with extensive experience in telecom infrastructure, project management, and operations management. Proven ability to identify business requirements, implement solutions, and manage projects effectively. Strong technical skills, excellent communication, and a passion for delivering high-quality results.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Assistant Magner

Seera Travel group
Saudi Arabia
07.2013 - Current
  • Planned, built, configured, and commissioned telecom equipment, networks, and systems (voice, data, satellite, microwave, digital data systems).
  • Identified requirements and determined costs for equipment, devices, and services.
  • Assessed and procured new services and products from vendors.
  • Maintained records on installations, issue resolution, and equipment replacement.
  • Developed and implemented telecom policies and procedures in compliance with regulations.
  • Oversaw telecom systems, identified upgrade needs, and resolved issues proactively.
  • Developed short-term and long-term plans for capacity increase, system improvement, and equipment updates.
  • Revised contracts and agreements with vendors and partners.
  • Planned and coordinated contact center migrations (cloud and colocation).
  • Managed the telecom department budget.

Sr. Team Lead - Network & Infrastructure and Operation

Seera Travel group
Saudi Arabia
01.2021 - 12.2022
  • Assisted in planning, designing, and implementing hardware, software, network, and telephony solutions.
  • Diagnosed and resolved hardware, software, network, and telephony issues.
  • Developed and documented operating, installation, and upgrade procedures.
  • Documented current hardware and network environments.
  • Provided Help Desk and desktop support.
  • Researched, analyzed, and documented new processes and procedures.
  • Migrated telecom services infrastructure to new headquarters.
  • Led service migration projects (DIA, SIP, Call Centers).
  • Prepared and managed the department's annual budget.

Telecom Engineer

Seera Travel group
Saudi Arabia
07.2013 - 12.2020
  • Identified business requirements and implemented telecom solutions.
  • Monitored security compliance.
  • Installed new services for branches (DSL, DIA, DOD/DID, Microwaves, Toll-free).
  • Managed internet, leased lines, and telephone services with ISPs.
  • Conducted periodic reviews of landline and mobile services.
  • Managed service provider portals and executed services.
  • Provided technical support to field engineers.
  • Troubleshooted and resolved technical issues.
  • Supported IT in resolving software, hardware, and communication problems.
  • Ensured 24/7 operation of IT services and data center equipment.
  • Performed regular data backups.
  • Identified cost-saving opportunities and managed telecom service costs.

Education

Bachelor of Engineering - Telecommunication section

IBB University
Yemen
09.2006 - 07.2011

Skills

  • Technical Skills: Telecom Infrastructure, Network Design, Hardware Implementation, Software Installation, Troubleshooting, IT Support, Security Compliance, Data Backup and Recovery, Service Migration, Cloud Technologies (eg, SIP, Call Center migration)
  • Project Management: Planning, Execution, Budgeting, Cost Control, Vendor Management, Project Leadership
  • Other Skills: Communication (written and verbal), Teamwork, Problem-solving, Analytical thinking, Time management, Decision-making

Certification

  • TOFEL (Test of English as Foreign Language) ITP Amideast Institute, Sana'a, Yemen – Sep 2012
  • Familiarization Tour – Technical Department SABAFON Telecom Company, Yemen – Jul 24, 2010 – Aug 11, 2010
  • Project Management Professional (PMP®)

Languages

Arabic (Native)
English (Fluent)

Timeline

Sr. Team Lead - Network & Infrastructure and Operation

Seera Travel group
01.2021 - 12.2022

Assistant Magner

Seera Travel group
07.2013 - Current

Telecom Engineer

Seera Travel group
07.2013 - 12.2020

Bachelor of Engineering - Telecommunication section

IBB University
09.2006 - 07.2011

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Hussein Ali Hussein