Summary
Overview
Work History
Education
Skills
Personal Information
Languages
OBJECTIVE
Languages
Timeline
Generic
HUSSEIN ALNAKHLI

HUSSEIN ALNAKHLI

Khobar

Summary

Experienced Credit Controller with over 10 years of expertise in managing credit, improving collection rates, and reducing overdue debt. Skilled in working cross-functionally with sales, customer service, and billing teams to ensure timely payments and minimize financial risk. Adept at negotiating payment plans, performing due diligence, and providing exceptional customer service.

Overview

13
13
years of professional experience

Work History

Credit Controller

Atlas Copco
07.2024 - Current
  • Supported sales teams by providing accurate credit information for new and existing customers.
  • Increased collection rates through proactive account management and regular follow-ups with clients.
  • Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Reviewed customer accounts for compliance with repayment obligations.
  • Performed checks of customer creditworthiness and current situations.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.

Collection Executive

KONE AREECO LTD
03.2020 - 06.2024
  • Collected documents and made portfolios for collections accounts.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
  • Achieved performance goals on consistent basis.
  • Used skip tracing and other techniques to locate debtors.
  • Processed payments and applied to customer balances.
  • Recorded all information regarding financial status of customers.
  • Processed payments and contracts on accounts.
  • Counseled debtors on payment options and arranged installment agreements.
  • Negotiated to collect balance in full.
  • Depositing Checks and cash in Bank

Credit Controller

TNT & FedEx Express
07.2015 - 02.2020
  • Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
  • Collected and reported monthly expense variances and explanations.
  • Managed payments,updated account balances and discussed subsequent payments with customers to keep accounts on track.
  • Mitigate risk associated with customer credit and increase the inflow of cash available to the group by efficiently managing
    the collection of overdue invoices, whilst maintaining high levels of customer satisfaction.
  • Identify and collect payment of overdue invoices through proactive planning, prioritisation and execution of daily call
    cycles.

Customer Service Cashier

TNT & FedEx Express
01.2015 - 07.2015
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Customer Service Officer

TNT Express
01.2014 - 12.2014
  • Collect and hand over to customer the shipments and solve the issues.

Customer Service Representative

ZAIN COMPANY
08.2012 - 01.2014
  • Answered customer telephone calls promptly and in appropriate manner.
  • Communicate with customers to diagnose and solve an issues.

Education

BS Major in Computer Science 2012

ALJOUF UNIVERSITY

Skills

  • Teamwork
  • Leadership
  • Flexibility
  • Motivational
  • Interpersonal
  • Leadership
  • Public Speaking
  • Credit reviews
  • Issue resolution
  • Time management
  • Credit risk
  • SAP expertise
  • Strong communication
  • Customer satisfaction
  • Documentation and reporting
  • Call center experience
  • Credit control

Personal Information

Title:

Languages

  • ARABIC
    Native
  • ENGLISH
    Expert

OBJECTIVE

looking for a high-grown organization with a competitive and challenging environment, where I can contribute my professional skills in the growth of the organization.

Languages

Arabic
Native language
English
Upper intermediate
B2

Timeline

Credit Controller

Atlas Copco
07.2024 - Current

Collection Executive

KONE AREECO LTD
03.2020 - 06.2024

Credit Controller

TNT & FedEx Express
07.2015 - 02.2020

Customer Service Cashier

TNT & FedEx Express
01.2015 - 07.2015

Customer Service Officer

TNT Express
01.2014 - 12.2014

Customer Service Representative

ZAIN COMPANY
08.2012 - 01.2014

BS Major in Computer Science 2012

ALJOUF UNIVERSITY

Similar Profiles

CREATE PROFILE
HUSSEIN ALNAKHLI