Hussien Ramadan

Role & Responsibility :

• Managing Ecommerce stream planned projects & ad-hock.
• Manage eXtra Stores assigned projects
• Manage & Resolve production environment ( eXtra.com ) issues

Enterprise Delivered Projects ( Selected ) :

• Website complete replacement & Renovation
• Hybris Ecommerceplatfrom integration
• Competitors Price Auditing via full fledge Dynamic Pricing solution ( PriceFx)
• Payment Gate Integration - Payfort
• Payment Gate Integration - Checkout.com
• Google 360 , tags Manager & Analytics Integration
• Website search engine replacement - UNBXD
• Locality Program Implementation - eXtra.com
• eXtra.com yearly Mega Sale - for 7 Years
• Stores Discovery Table Application Development & implementation
• In-house development for store Self-Checkout Application
• Stores technology renovation
• TABBY payment method integration
• TAMARA payment method integration

Role & Responsibility :

• Managed products & Mega events Defined & approved by Saudi Aramco.
• Build a PMO office standards & procedures for external contractors

Delivered Projects

• Build and operate the 1st Fab Lab in the region .
• Project management for one of Aramco Biggest community projects - IREAD 2014

Role & Responsibility :

• Mange a remote team of 35 designers
• Deliver agreed scope
• resort delivery progress to KFUPM dean
• Manage & Resolve issues
• Migrated from legacy graphic design software.

Enterprise Delivered Projects ( Selected ) :

• Build complete e-learning system covering all the University curriculums & Subjects

• Supervised daily operations, acting as point of contact for any queries or obstacles.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Led and coached team leaders to meet performance targets and deliver operational excellence.
• Led and managed administrative staff to maintain smooth daily operations.
• Monitored health and safety measures for guaranteed compliance.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Translated senior management directives into actionable front-line policies and implemented changes with staff.
• Reduced costs and improved operations by analysing processes and customer feedback.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
• Investigated issues affecting group operations, prepared reports and helped correct problems.

I was able to instruct all assigned tracks and courses with high standards & professionalism, like but not limited to:

• PMP
• MS windows 2003 server
• MS office 2013
• Windows 7
• AutoCAD
• Micro station
• Adobe Photo Shop
• Linux Operating system
• CompTIA A+
• CompTIA N+
• ISA server
• Networking Diploma