Hussien Mohamed Morgan
Riyadh
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Matrix Systems Company
01.2024 - 05.2024
- Manage Accounts with current customers and respond to Low Current _ Security Systems _ Hardware//complaints via phone calls/ E-Mails/ customer visits and effectively in line with established policies and procedures to ensure customers satisfaction ad increase customer loyalty to company
- Acquire new customers and search for new leads to increase sales and hence revenues
- Ensure VIP customers are aware of full range of company services/ products/ offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction.
Sales Representative
Saudi Telecom Company "STC" By (Safari Group)
09.2023 - 12.2023
- Deal with current customers and respond to FTTH - Landline sales enquiries/ complaints via phone calls/ E-Mails/ customer visits and effectively in line with established policies and procedures to ensure customers satisfaction ad increase customer loyalty to company
- Acquire new customers and search for new leads to increase sales and hence revenues
- Ensure customers /VIP customers are aware of full range of company services/ products/ offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction.
Enterprise Account Manager
Telecom Egypt "WE"
12.2021 - 08.2023
- Manage Accounts with current customers and respond to SDSL - VPN - Data Center- call center - firewall sales enquiries/ complaints via phone calls/ E-Mails/ customer visits and effectively in line with established policies and procedures to ensure customers satisfaction ad increase customer loyalty to company
- Acquire new customers and search for new leads to increase sales and hence revenues
- Ensure VIP customers are aware of full range of company services/ products/ offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction.
Customer services agent/ Delegated as Senior Sales Representative
Telecom Egypt "WE"
10.2018 - 11.2021
- High experience and one of top sales achievers in postpaid / prepaid and all mobile services and products
- Deal with current customers and respond to ADSL - FTTH - Landline sales enquiries/ complaints via phone calls/ E-Mails/ customer visits and effectively in line with established policies and procedures to ensure customers satisfaction ad increase customer loyalty to company
- Acquire new customers and search for new leads to increase sales and hence revenues
- Ensure customers /VIP customers are aware of full range of company services/ products/ offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction.
Accountant
Kabbani Furniture
12.2016 - 04.2018
- Prepare journal entries of expenses claims, Payment vouchers and vendors' invoices
- Prepare journal entries of depreciation, adjusting entries & closing entries
- Prepare & submit Form 41 for withholding tax
- Manage month-end and year-end close process
- Assist & guide other team members
- Monitor the implementation of the company's internal regulations
- Handling social insurance and medical insurance and all related activities
- Negotiation with current and potential vendors
- Arrange payments to vendors prepare the AP entries and assure the payments processes/terms are strictly applied
- Calculate and manage all payroll activities
- Preparing Trial balance, Balance sheet, P & L statement and other reports
- Coordination with external auditors for year-end close process
- Handling Account receivable
- Handling banks account
- Handling purchasing orders.
Education
B.Sc. in Commerce (Accounting Major) -
Alexandria University
01.2015
Skills
- Relationship Building
- Sales Presentations
- Sales closing
- Sales strategy development
- Complex Problem-Solving
- Sales Development
- Product and Service Sales
- Customer Retention
- Client Service
- Upselling and Cross Selling
- Relationship selling
- Sales consultation
- Customer Needs Assessment
- Performance Improvement
- Strategic Planning
- Customer Success Management
- Account Management
- Strategy Development
- Cold-calling
- CRM proficiency
- Strong Communication and Interpersonal Skills
- Team Leadership
- Building Customer Loyalty
- Customer Service
Certification
- Digital Marketing (Social Media)
- Key Accounts & VIP Management
- Professional Communication Etiquette
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Personal Information
- Date of Birth: 02/08/93
- Nationality: Egyptian
- Driving License: Yes
- Marital Status: Married
- Military Status: Exempted
Hobbies and Interests
- Running
- Body Building
- Cross Fit
Timeline
Sales Representative
Matrix Systems Company
01.2024 - 05.2024
Sales Representative
Saudi Telecom Company "STC" By (Safari Group)
09.2023 - 12.2023
Enterprise Account Manager
Telecom Egypt "WE"
12.2021 - 08.2023
Customer services agent/ Delegated as Senior Sales Representative
Telecom Egypt "WE"
10.2018 - 11.2021
Accountant
Kabbani Furniture
12.2016 - 04.2018
B.Sc. in Commerce (Accounting Major) -
Alexandria University
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